Customer Service Data Entry

Rosa A. Portillo

**** ****** ********• Orlando, FL 32812 • 407-***-**** • ***********@*****.***

To work in a challenging career that will allow me to further my education, gain experience, and advance toward a higher level.

SKILLS

Customer Service Skills Bilingual English/Spanish QuickBooks Patient Scheduling Data Entry & Filing Technical Aptitude

Record Keeping & Office Management

Microsoft Programs Records Management

EDUCATION

Valencia Community College Radiography Orlando, FL 2013-2015 University of Central Florida Microsoft Certificate Orlando, FL 2002

PROFESSIONAL EXPERIENCE

Customer Service

● Inspection department. Inspecting and making parachutes for manufacturing.

● Responsible for handling a multi-phone line Handled client’s questions and concerns by providing exceptional customer service Entered client’s information into the database in a timely manner.

● Presented reports to management and assessed any discrepancies.

● Coordinated and administered tennis program activities. EMPLOYMENT HISTORY

Strong enterprises Inspector Orlando, FL 2021 - 2022 Kforce Call agent Orlando, FL 2021- 2021

Office Team Customer Service Orlando, FL 2008-2013 RDV Sportplex Tennis Instructor Maitland, FL 2007-2008 US Tennis Association Volunteer Daytona, FL 2001-2007

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