Paul Mlaviwa

adx994@r.postjobfree.com https://www.linkedin.com/in/paulmlaviwa/ 980-***-**** Gastonia, NC 28054 SKILLS

Languages and Frameworks: Python, Django, JavaScript, Node.js, HTML, CSS Databases: Oracle, Postgres, MySQL, Database Administration, SQL Server Project Management Methodologies: Scrum, Agile, Waterfall Familiar Technologies: Office 365, AWS, Azure, ETL (Extract, Transform, Load) Shell scripting particularly with Bash

WORK EXPERIENCE

Keesa’s Beauty House

Freelance Data Analyst December 2022 – January 2023

• Developed a customer segmentation model resulting in targeted marketing campaigns and improved customer engagement, contributing to a 30% increase in sales.

• Improved sales forecasting accuracy by implementing advanced techniques, leading to optimized inventory management and a 40% reduction in stockouts.

• Conducted market analysis, identifying emerging trends and new market opportunities, influencing strategic decisions and supporting 35% business expansion.

• Designed and implemented a user-friendly data visualization dashboard, enabling real-time insights and contributing to 25% better decision-making.

• Executed A/B tests for marketing campaigns, optimizing strategies and achieving 15% improvement in ROI and customer acquisition.

Malawi National Examinations Board, Zomba, Malawi

Software Engineer November 2020 - June 2022

● Implemented a Python/SQL Server web app that reduced registration queries by 81% and transitioned clients from MS Excel to online registration

● Provided comprehensive e-registration training and support to end-users and examination officers, increasing efficiency and user satisfaction

● Created high-performance data models for e-registration system, improving reporting efficiency by 50% and enabling data-driven decision making

● Collaborated with senior data clerks to optimize algorithms, improving data accuracy and processing time

● Led project to optimize exam processing, improving speed and accuracy of data capture

● Created exam reports using Crystal Reports and SQL Views for certification, selection, and placement High Court of Malawi & Supreme Court of Appeal, Blantyre, Malawi Systems Analyst/Programmer May 2015 - October 2020

● Managed and optimized hardware/software systems, saving $20K in infrastructure costs in first fiscal year

● Led Case Management System (CMS) project support, including requirements gathering, testing, deployment, user setup, and ongoing user support

● Led a team of 5 to develop and implement an electronic filing system for the HR department resulting in a 75% reduction in paper-based filing and an estimated $20K in annual cost savings

● Implemented data backup strategy with 100% recovery rate, saving $25K in costs

● Managed and updated Malawi Judiciary website resulting in 50% increase in online enquiries, 25% reduction in court visits, and $30K cost savings.

EDUCATION & CERTIFICATIONS

University of Malawi, Zomba, Malawi

B.S., Computer Science

Awards: Best Mathematics Student

Graduation: October 2014

Certifications:

Oracle SQL Certified Associate (In progress. Expected Completion Date: August 2023)

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