Summary

Hard-working professional with *+ years of experience and a proven knowledge of customer satisfaction and customer service. Aiming to leverage my skills to successfully fill any role at your company. Experience

Airport Auto Body IL, Schiller Park

Car Buffer 11/2022 - 01/2023

• Checked color and texture of all final surfaces.

• Performed consistent and efficient work using both manual and machine-assisted methods.

• Cleaned, sanded and buffed surfaces to prepare for paint applications.

•Reviewed finished metal and paint to look for imperfections such as scratches.

•Ground, sanded or polished objects or parts to correct defects or to prepare surfaces for further finishing using hand tools and power tools.

Dollar Tree IL, Chicago

Experienced Cashier 06/2020 - 03/2021

• Keep the front of the store looking as clean and welcoming as possible

• Stock whatever started to look empty so it would be more appealing to the eye when shelves are neat and stocked

• Blow up any order of balloons the customers ordered

• Assist customers by providing information and resolving their complaints

• Greet customers entering establishments.

Dunkin Donuts / Baskin Robbins Chicago

Assistant Manager 09/2017 - 03/2019

• I was charge of baking, making coffee, prepping the food for the next day, cooking food, cashing customers out and dealing with everything in Baskin as well

• Making sure any spills are cleaned up, everything is stocked up before a rush starts and don't have time to stock something - Washing the dishes putting away our shipments of cups, coffee beans, bags, napkins and all frozen/refrigerated products - I was also given a key cause I was one of the few people they trusted to hold on to a key to the store for opening and closing shifts.

• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

• Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.

• Increased sales revenues by promoting complementary products and educating customers about store promotions.

• Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs. Skills

Customer service, Communication skills, Leadership, Time management Education

Jonathan Morales

Chicago, ILLINOIS 773-***-****

adx98d@r.postjobfree.com

Thomas Kelly High School Chicago, IL

06/2016

Languages

English, Spanish