Data Entry Security Officer

STACEY HARPER

*** ******* **. ************, ** **660 · 512-***-****

********@*****.***

Detailed-focused Records Analyst with 16 years of experience in a fast-paced office. Dedicated to completing multiple tasks simultaneously and meeting department goals. Adept at information management and improving workflow procedures and accuracy in support of high-volume operations with minimum supervision. I am seeking a role on a team committed to working cohesively to achieve the goals of the customer and the organization.

EXPERIENCE

SEPTEMBER 2007 – MARCH 2023

RECORDS ANALYST II, Texas Commission on Environmental Quality

Effectively assisted customers with resolving environmental concerns online and via the telephone.

Analyzed and processed information provided by the customer to determine the proper department to address the inquiry.

Input details of customer interactions into the Public Information Request Collaborative System (PIRCS).

Served as team point person for inter-agency public information requests.

Trained and mentored newly hired Records Analysts.

Developed priorities, methods, productivity reports and standards for achieving team goals and objectives.

Ensured that inter-agency departments were up to date on Open Records Laws and agency policies, standards, and procedures.

Represented team during agency-wide strategic planning meetings.

Notarized and certified legal documents for the Office of Legal Services.

OCTOBER 2004 – AUGUST 2007

SECURITY OFFICER, Allied/BArton

Protected client buildings, properties, employees, and residents.

Trained to handle multiple situations, including anti-terrorism security procedures, evacuation methods, patrolling and surveillance, and crowd and access control.

EDUCATION

2004

ADMINISTRATIVE MEDICAL OFFICE ASSISTANT, STRATFORD CAREER INSTITUTE

I received a certificate of completion for the program.

1996 - 2001

COURSE WORK, Austin Community College

I completed 48 semester hours in good standing toward an education degree.

SKILLS

Customer Care

Information Analysis

Compliance with Open Records Laws

Notary Public

Data Entry

Problem Solving

Inter-Agency Communication & Collaboration

Reliable and Punctual

Sharp Attention to Detail

ACTIVITIES

In 1989 I began serving as a Sunday School teacher for children ages 1-11. In 2006, I also became a bible teacher for the True Light Baptist Church Women’s Mission Group. I assisted my congregation in distributing school supplies and food during our many Back-to-School and Food Drives. I was a member of the church choir and participated in gospel theater productions with local congregations. Theater has always been my passion and something I participated in since high school. I love singing and spending time with my family, which usually involves checking out plays, sporting events and concerts throughout Texas.

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