Clifford Adams
Certified Scrum Product Owner
Agilist
Former Software Developer
adx96x@r.postjobfree.com
Cincinnati Ohio
Strategic Adaptability Futuristic Ideation Competitive Work History
AIM Consulting
Agile Consultant
● Wore multiple hats (Business Analyst, Product Owner, Scrum Master) to help a team convert for a major global organization
● Collaborated with client stakeholders to develop persona-driven roadmap using story mapping to drive product vision definition and prioritization
● Facilitated numerous refinement and planning sessions Midmark
Senior Product Owner
● Assumed multiple roles during a period of great transition to help small team create and maintain dozens of Tableau reports
● Implemented basic Scrum principles to move team to a consistent, predictable practice
● Assumed Scrum Master role and assisted in new hire
● Fostered a learning Scrum environment
● Adjusted team process to more closely align with Scrum principles, increasing transparency and productivity
● Worked with upstream and downstream stakeholders to ingest new feature requests
● Created a concise product vision
2023 Apr-Present
2022 Jun-2023 Apr
Health Carousel (via VACO)
Senior Product Owner
● Worked with Billing and Payroll teams to create metric-based dashboards used to help managers guide their specialists in managing thousands of nursing placements across the United States
● Created the metrics used by the organization to guide performance
● Established a mechanism of release to overcome the lack of a staging environment, ensuring validation of ideas through frequent release
● Implemented basic scrum principles to increase development team activity visibility
● Helped to codify and identify software products the team was 2021 Jun-2022 Jun
creating, initiate a product-centric mindset and deter brittle, linear development (“Command Center”, “Workboard”)
● Created internal communication solutions to eliminate need for Outlook, Teams and other external tools thereby increasing productivity
Paycor
Product Owner
● Promoted to Product Owner from Business Analyst
● Worked with both .NET and SalesForce teams to develop backlogs of actionable work items
● Through the establishment of basic scrum principles including a return to the demonstration of working software, increased the output of the SalesForce development team, leading to the expansion of that team
● Established ownership of the .NET backlog by re-ordering our work into actual Products and Features
● Ran regular lunch-n-learns to create cross-team knowledge sharing
● Worked to help the development team establish its Definition of Done and Definition of Ready.
● Elected President of Paycor Toastmasters
● Restored stagnating reporting conversion project in 3 months
● Piloted 22-member team, primarily offshore, through tax compliance responsibility for all company clients, including year-end processing events
2018 Apr-2021 Apr
PatientPoint
Business Analyst
● Worked with stakeholders to elicit requirements, composed user stories, use cases and requirements to enable a development team to maintain and enhance a decade-old VB application
● Proposed and facilitated the implementation of feature streamlining, increasing client enrollment efficiency by 20%
● Served as product owner and business analyst, facilitating the enhancement of the company SalesForce platform with an external vendor to increase sales team call rates and conversions 2017 May-2018 Feb
GE Aviation
Business Analyst
● Primarily responsible for interviewing primary stakeholders located in all parts of the world to gather requirements for a flagship development effort, resulting in hundreds of User Stories comprising dozens of Features and Epics
● Responsible for the refinement of the Agile software development 2016 Aug-2017 Apr
process, including proper User Story composition, dependency relationships, and the establishment of a true story point metric leading to a known team velocity, increasing accountability
● Instantiated industry best-practices, such as Use Case documentation and Vision Scope documentation to increase collaboration
● Recommended Scaled Agile Framework and/or Disciplined Agile Delivery recognizing the need for structure to increase the individual developer contribution channel, increase efficiency and reliability
(SAFe adopted in April)
● Utilized dBeaver, Post-man and other available tools to research stories and develop metric-based strategic options iSqFt.com (now ConstructConnect)
Business Analyst
● Responsible for all requirements analysis, story composition, including data research via SQL, for iSqFt.com, both new functionality and improvements, in all product tracks for general contractors, subcontractors resulting in dozens of feature additions
● Engineered and managed agile-based requirements process for company’s newest flagship development intended for market to smaller GC customers for large, distributed development team
● Immediately promoted from scribe to analyst after creating industry standard requirements process for team of 20+ developers, 5 quality analysts, and 3 product managers
● Introduced formal requirements documentation best practices, such as use cases, user stories, context diagrams, flow diagrams, value-cost-risk analysis
● Produced requirements documentation for two-week sprints that would produce 30 or more features for multiple tracks
● Created visibility, application feature planning, and product team contribution channels by introducing Vision Scope documentation
● Upon introduction to Specification by Example, adapted requirements documentation process and successfully championed use of .NET-based SpecFlow to increase automated testing code coverage, ensuring key scenarios all tested
● Leveraged SQL Server to ground all feature development in data-driven requirements, and formulated key strategic objectives for company’s highest priority application project
● Upon merger, adopted parent company’s unused requirements platform (Confluence/JIRA) to create immediate visibility for Chicago office, enhanced overall requirements process for Cincinnati
● Regular attendance of Internal Focus Group meetings with Business leads to establish thorough understanding of plight of sales, retention, product owners
● Requirements gathering on both existing and new features and products through full development cycle
2010 May-2016 May
Adams Enterprises, LLC
Business Analyst Consultant
● Began as a .NET developer on a high-budget, high-profile project, introduced a more formal requirements process to team of 20+ developers for client, Excellence in Motivation (now Aimia)
● Created catalog of dozens of use cases, including business rules, leading to more efficient communication to development, helping bring unending, over-budget project to close
● Conducted elicitation sessions with development staff to provide clarification, ensuring adherence to requirements
● Prepared executive reports detailing project status and forecast
.NET Developer 1997- 2008
● Developed primarily mobile/web applications for companies such as Great American Insurance, Schulman & Associates, Cincinnati Financial
(now Cincinnati Insurance Companies) and many smaller companies 2007 May-2010 Apr
Skills Education
Certified Scrum Product Owner (CSPO)
Certified Scrum Master (PSM1)
Certified POPM SAFe 5
Requirements Analysis
Atlassian/JIRA/Confluence
Azure DevOps
VersionOne
Microsoft TFS
Specification By Example/SpecFlow
Disciplined Agile Delivery
Karl Wiegers, Software Requirements
Programming
SQL Server
Oracle
.NET/VB/C#/PERL/JAVA
Javascript/CSS/AngularJS
MSOffice/MSAccess/VBA
University of Cincinnati 1992-1997
College Conservatory of Music, Jazz Music
(Piano)
Additional coursework toward Certificate of
Business Administration
Sector Experience
Wholesale Manufacturing/Distribution
Medical Equipment, Resource Management
Insurance/Financial/Real Estate Investment
Market Research/Loyalty/Incentive
Pharmaceutical
Construction/Pre-Construction
Data Visualization
SaaS