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Customer Service Data Entry

Location:
Warminster, PA
Posted:
July 13, 2023

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Resume:

Richard Hershey

Horsham, PA *****

adx962@r.postjobfree.com

+1-215-***-****

Authorized to work in the US for any employer

Work Experience

Courier Driver

Self employed - Horsham, PA

August 2020 to Present

I am currently self-employed as a courier, working in cooperation with DoorDash. This position requires me to be a constant self-starter, vigilant in ensuring both the order and the delivery are correctly completed, and engages my customer service skills on multiple levels. I am frequently required to problem-solve, to contact customers, and to work with businesses to ensure the highest quality of service for my customers. I have completed nearly 4,000 deliveries since starting this business, and am pleased to report that my customer satisfaction level is 4.95 stars out of 5. Dishwasher/Cleaning

Hotel Marijke - Bergen (Netherlands)

April 2019 to October 2019

At the Hotel Marijke I was a dishwasher and was also responsible for cleaning the kitchen floors, sanitizing the prep tables, as well as taking out the trash and recycling. I also prepared food for the breakfast buffet. Customer Service Representative

Convergys - Amsterdam (Netherlands)

October 2017 to June 2018

At Convergys I was a customer service representative for Tommy Hilfiger and Calvin Klein clothing companies, answering customer emails and phone calls. After a brief time on the phones, management identified my strong writing skills and had me exclusively answering emails during the busiest time of the year. From our office in Amsterdam, I handled customer inquiries exclusively from the U.K. and Ireland. Operations Specialist

Network Craze Technologies - Burlington, VT

September 2016 to May 2017

This job required attention to detail, organization, and the ability to perform daily tasks with little or no supervision. I prepared shipments to be safe, attractive, and accurate to the order and was responsible for data entry tasks such as drop shipping, inventory analysis, and communications with customers. Data Entry Clerk

The Oryza Group, FCi Federal - Saint Albans, VT

March 2015 to December 2015

FCi Federal and the Oryza Group are contractors hired by the U.S. Government to perform tasks related to immigration. Via these contractors, I performed Data Entry and File Operations for the U.S.C.I.S. This job required intense focus and attention to detail, as it was imperative that all data entered into the system be correct. I was also required to pass numerous background and security checks, and received security clearances according to my station.

Freelance Proofreader, Editor, and Copy Writer

University of Amsterdam - Amsterdam

December 2012 to May 2014

I began proofreading and editing for academics while attending the University of Amsterdam. I am particularly familiar with editing academic English written by nonnative speakers, and have worked with clients from many different European countries. As a Copy Writer, I was hired by The Gardner Group, a real estate company, to compose text for their website advertising the different areas in which they sold homes. The Gardner Group also hired me to compose blog posts, which incorporated compelling text and images designed to pique the interest of potential clients and draw positive attention to the company. Public Relations Editor

Synthesis Conference - Amsterdam

February 2013 to May 2013

As part of the team who developed and executed the "Synthesis" conference in Amsterdam, my primary function was to compose content intended to promote the conference. In addition, I was responsible for editing text composed by non- native English speakers (mostly Dutch academics). Line Cook

Sakura Japanese Restaurant - Burlington, VT

July 2003 to October 2008

At Sakura I advanced to line cook and was frequently the acting manager of all kitchen operations, sharing duties with the head chef. I was in charge of ordering, hiring and firing, and overseeing all aspects of food preparation and presentation.

Teaching Assistant (TA)

University of Vermont - Burlington, VT

May 2007 to August 2007

As a TA I was responsible for grading student assignments, communicating with students through an online learning portal, and stimulating discussion in our online groups. The class was titled "Native American Traditions."

Cashier/Customer Service

Giant Food Stores - Bloomsburg, PA

September 1999 to September 2001

As a cashier at Giant I would check customers' items into the POS system and settle the transaction by handling cash or credit cards. After a few months, I was promoted to Customer Service Manager, where I would organize my team's breaks, count and settle their drawers, respond to customer concerns, and run the register as needed.

Education

Master's in Theology and Religious Studies (Research) University of Amsterdam - Amsterdam

August 2012 to August 2014

Master's in Western Esotericism

University of Amsterdam - Amsterdam

July 2012 to August 2012

Bachelor's in Religion

University of Vermont - Burlington, VT

September 2005 to May 2007

Bachelor's in Philosophy

Bloomsburg University of Pennsylvania - Bloomsburg, PA June 1995 to December 2001

Skills

• Food Preparation

• Microsoft Word (10+ years)

• Microsoft Powerpoint (3 years)

• Photo Manipulation (3 years)

• Writing Skills (10+ years)

• Research (10+ years)

• Cleaning (3 years)

• Written Correspondence (2 years)

• Editing (10+ years)

• Cooking (7 years)

• Customer service (3 years)

• Cashiering (2 years)

Languages

• Dutch - Intermediate

• French - Beginner

Awards

Amsterdam Merit Scholarship

September 2012

University of Amsterdam, 2012-2014 (full tuition)

Drew Theological Scholarship

September 2011

Drew University Graduate Scholarship (Half Tuition) Dean’s Grant, University of Vermont

September 2006

2006-2007

John Wright Memorial Scholarship, University of Vermont September 2007

Outstanding Senior Student in Religion, University of Vermont May 2007

Member, Golden Key International Honor Society

February 2007

Invitee, Alpha Sigma Epsilon Honor Fraternity

February 2007

Certifications and Licenses

Driver's License

Publications

Meet the Fluffs!

https://www.amazon.com/Meet-Fluffs-R-W-Hershey/dp/B089TWPXGF June 2020

An Icon of Conspiracy: The Great Seal of the United States https://www.amazon.com/gp/product/B088N7ZFL5/ref=dbs_a_def_rwt_hsch_vapi_tpbk_p1_i1 May 2020

Church Kids

https://www.amazon.com/gp/product/179846893X/ref=dbs_a_def_rwt_hsch_vapi_tpbk_p1_i2 March 2019

The Conspiracy Papers: Essays on Conspiracy Theory https://www.amazon.com/gp/product/153*******/ref=dbs_a_def_rwt_hsch_vapi_tpbk_p1_i3 October 2016

The Philosopher's Stoned

https://www.amazon.com/gp/product/150*******/ref=dbs_a_def_rwt_hsch_vapi_tpbk_p1_i6 September 2014

Prodrome

https://www.amazon.com/gp/product/150*******/ref=dbs_a_def_rwt_hsch_vapi_tpbk_p1_i7 November 2012

The Twin

https://www.amazon.com/gp/product/150*******/ref=dbs_a_def_rwt_hsch_vapi_tpbk_p1_i5 December 2012

Ages

https://www.amazon.com/gp/product/150*******/ref=dbs_a_def_rwt_hsch_vapi_tpbk_p1_i4 August 2009



Contact this candidate