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Security Guard Customer Service

Location:
Toronto, ON, Canada
Posted:
July 11, 2023

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Resume:

SHANEY HAMILTON adx8t1@r.postjobfree.com

Cambridge, ON 647-***-****

PROFESSIONAL PROFILE

Licensed, reliable and professional Security Guard seeking a rewarding and stable position

HIGHLIGHTS OF SKILLS & QUALIFICATIONS

Valid Ontario Security Guard license and experience in security positions

Excellent observational skills and critical-thinking abilities – able to assess situations and determine the best course of action

Highly resilient when faced with challenging circumstances

Strong customer service skills with a friendly and warm approach

Flexible and adaptable to changing priorities or situations

Exceptional communication skills and ability to work with others

Maintains a calm and professional demeanor at all times

Follows all required Health & Safety policies and practices

PROFESSIONAL EXPERIENCE

Security Guard, Legacy Protection Services (Mississauga, ON) 2021 - 2022

Provided security services for local banks

Noted entry and exit of employees, visitors, and other individuals

Maintained daily logs of activities and addressed any concerns

Responded to alarms or calls of security concern & alerting authorities if needed for emergencies or security breaches

Ramp Agent/Baggage Agent, Pearson International Airport (Toronto, ON) 2019 - 2021

Loaded and unloaded aircrafts with passenger luggage

Worked efficiently and quickly with an attention to safety

Demonstrated proper material handling practices and Health & Safety rules

Order Picker, DHL (Woodbridge, ON) 2019

Pulled items from warehouse based on the pick ticket – ensuring they match criteria for size, number, colour, quantity and quality

Staged items for shipment purposes and ensured orders were completed accurately

Worked with a high degree of efficiency

Image Specialist, Iron Mountain (Vaughan, ON) 2019

Digitized paper documents and secured them in electronic archive or database

Scanned paper documents so all information is visible on the digital image

Responsible for correct storage of the image in database for easy location

Analyzed the information in paper documents to file it in the correct location with proper keywords and identifiers

Assisted with mailing, file backup and other operational tasks

Performed administrative tasks such as opening and sorting mail

PROFESSIONAL EXPERIENCE CONTINUED

Packer, Metro Logistics (Brampton, ON) 2018 - 2019

Pulled and packed products acccording to specifications for shipments to customers

Ensured high degree of accuracy when preparing orders to eliminate redundancies

Stage and prepare items for final packaging

Cleaner, Bahamar Hotel (Bahamas) 2017 - 2018

Performed housekeeping at a busy hotel

Demonstrated ability to both work independently and work as part of a team

Followed all health & safety rules when handling chemicals or cleaning equipment

Interacted with hotel visitors in a friendly manner

Receptionist, True Electronic (Jamaica) 2012 - 2016

Sorted and distributed incoming and outgoing correspondence

Managed active and archived client files

Photocopied and printed documents for colleagues

Provided professional and respectful services to al clients and visitors

Ensured the most up-to-date information was available within all databases

EDUCATION, CERTIFICATIONS & PROFESSIONAL DEVELOPMENT

Ontario Security Guard License, Ontario Government

Security Guard Training Course

Power Industrial Truck Operator Certification, DHL In-House (Brampton, ON)

High School Diploma (Jamaica)



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