Data Entry Customer Service

Marie Mendez

*** ******* *** ******* *****, ***** 210-***-****/210-***-**** Texting is an option.

Email: adx8se@r.postjobfree.com

Objective-Seeking a position as a data entry research Intern specialist that will utilize my computer knowledge, strong people skills, organizational abilities, and business experience. Education: San Antonio College, Associate of Science Degree 2020 Associate of Arts Degree 2022

John F. Kennedy High School, San Antonio, Texas High School Diploma Additional Training: 2019 4 hours Alamo Colleges District Office of Workplace Learning: Career Development through College Internship Opportunities 2019 3 hours Alamo Colleges District Office of Workplace Learning: Emotional Intelligence-Refining Skills Today’s Employers Expect Mendez 2

Auditor, Self Employed San Antonio, Texas

Doing audit work for different companies Throughout Texas, and New Mexico. Some hotels, Stores, merchandise.

• Doing 4 different kind of audit work for different companies Throughout Texas, and New Mexico. Some hotels, Stores, merchandise, and business. Provide a detailed report and take multiple photos throughout the evaluation process. Complete Inspection Audit of the hotel. Hotel Resorts randomly did audits of each property to ensure that corporate procedures and policies are being followed. To make sure that poor performing associates are retrained and give recognition to associates that provided excellent service. I have been hired to point out both the strengths and weaknesses of the establishment. I performed several tests on staff members and each department. Required to take photos, provide as much detail as possible in my report. Which includes General information- the age of the hotel, total rooms, age of the mattresses, any renovation that has been done to the property, Pest control. Check to see if there is any accommodation for 18 wheelers on site. Inspect Food and Beverage- on site restaurant, vending services. Room Inspections -Inspect the overall conditions of the rooms, are there some better than others. Bathroom inspections, heat and air conditioning, room security, telephone, internet access, blackout drapes, televisions and remote controls, clock, alarm radio. Hotel Facilities- Pool, exercise room, hot tub. Hotel Security Inspections on security cameras, smoke detectors, hallways, public areas, lock side exits, alarms, fire doors, exterior parking lots, illumination of the parking lot. Hotel Transportation- Vehicle registration up to date. • Stay over audit for Hotels and Resorts. Evaluate reservation process, valet service, check in and check out services. Luggage assistance, room conditions, problem resolution, bar, restaurant services, room service, spa services. Report on general cleanliness of the hotel which includes fitness center, pool, Jacuzzi, or hot tub. Business centers, gift shops, security Accomplishment- Overseeing my own hours and free to travel to various places and still able to continue my education.

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Apr 18, 2013 - Oct 31, 2017

Data Entry - LK Jordan & Associates, San Antonio Texas 04/18/2013-04/21/2013 assisted with onsite registration of attendees for the 2013 IRA convention. Checked the registration database for individuals having trouble finding his/her name. Process new registrations, handle financial transactions including credit cards, checks and cash. Make edits to existing registration. For the IRA convention. 09/08/2014- 09/11/2014 Room monitor for Pro-show convention for The Dental Association .10/27/2017-10/31/2017 Pro-show convention ASRM Advancement Scientific Research and Practice of Reproductive Medicine. Accomplishment- worked for 4 years with this company, able to complete the task and walk away with experience of what I learn.

Jan 01, 1985 - Dec 08, 2017

Office-Assembly-Conventions, Hawkins Associates Inc-Olsten, San Antonio, Texas Provide administrative support such as filling, collating, computer data entry, inventory, convention work and light Industrial work for the following companies/organizations: American Fund Group, ILD Sprint Operator, Pro show Convention, Society of Toxicology, AWCI, Texas Department of Public Safety, and American Association of Pharmaceutics. Accomplishment- work for the company for 32 years having various job opportunities and the pleasure of meeting new people along the way.

Jan14, 2007 - July 09, 2009

Park Ambassador / Customer Service - Sea world of San Antonio, Texas 78251 01/14/2007 Day Park Prep maintain park to 08/12/2007 and 02/05/2009 to 07/10/2009 Work in customer service area providing world class service to customers. I made sure their visit was enjoyable. Sold tickets, provided front of the line access to disabled patrons and their providers. Accomplishment- Worked for Sea world for two years, I was able to enjoy my work outdoors meeting and greeting customers throughout the park while maintaining a clean environment for the patrons. Mendez 4

October 1995

Data Entry Specialist - Encore Temporaries 1777 N.E. Loop 410 Suite 600 San Antonio Texas, 78217

Work at Bexar County elections doing data entry, verifying voter registration cards, and mailing out new ones.

Accomplishments- was able to perform one of my civic duties working at Bexar County elections. I really enjoyed working there. I was able to see and help them process the voting cards. 1993-1994, 2004-2005.

Independent Contractor - Doorstep Delivery Inc. P.O. Box 797485 Dallas Texas, 75379 To deliver phone books Throughout San Antonio Texas and area towns. Accomplishments- Was able to travel to different towns in and around San Antonio such as Converse, Schertz, Universal City, Cibolo, Elmendorf, Marion, Martinez, New Braunfels, Saint Hedwig, Somerset, Von Ormy.

Oct 08, 1993 - Dec 23,1993

Test Car Driver- Instant Workforce, Park Ten Blvd, San Antonio Texas Did various performance tests on different vehicles for Southwest Research Institute. The institute recently constructed a new fuel and vehicle storage area with parking for more than 100 test vehicles. Operating 24 hours per day, the facility accommodates 60,000 gallons of fuel in five underground vaults that reduce fuel temperature variations resulting from ambient temperature changes. Final data, retrieved from test vehicles derived from many miles and long hours of testing, are organized into final reports. Accomplishments- Was able to have an opportunity to work for Southwest Research Institute and be part of their research testing vehicles.

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Dec 01, 1993- Dec 30, 1993

Assembler- Express Services, Inc. San Antonio Texas Work Temporary as a zip code processor sorting mail by the right zip code and putting the mail through the machine.

Accomplishments- Did assembly work temporary for Express was able to experience what it is like working with the postal service.

Oct 19, 1993- Dec 01,1993

Research subject- Adia Personnel Service, San Antonio Texas. I did scientific research study for Lackland AFB, operated pilot simulator, they compare my score with the basic trainee's score.

Accomplishments- Was proud to be part of this research project and had a lot of fun with this assignment.

Jan 01, 1990 - Jan 01, 1991

Auditor-Manpower, San Antonio, Texas Data Entry

I did audit research for a local Law firm, which includes inputting data and maintaining accurate information on all types of general plants, flowers, and trees. Accomplishments- Was able to learn about various kinds of plants and flowers, and trees. Such as Boxwood holly, Dieffenbachia, Yaupon holly, Juniper, Oak, Pecan, Roses, Lillys etc... Mendez 6

Jan 08, 1987 - Mar 28, 1988

Coupon Accounting/Mail File Clerk

Kelly AFB Headquarters AFCOM Comptroller, San Antonio, Texas Major Duties - Performs duties relating to receiving and sorting vendor coupons and recording the quantity and dollar value. I received boxes of vendor coupons. Opens boxes of vendor coupons, transmittal which shows the shipping base dollar value and quantity of coupons. Reviews coupons for legal verbiage, validity, expiration date and dollar value. Accomplishments- Was given the opportunity to perform this duty on my own in a peaceful atmosphere.

Aug 1985 - Sept 1985

Assembler- Sprague Electric, Castroville Rd. San Antonio Texas Individually count computer chipboards and place each in a water solution. Chipboards are then removed from water and recorded. This process is called degreasing. Then each board is placed in a vacuum for 15 minutes and vaporized, recorded, and then placed under fluorescent light, Chipboards are then placed in an oven for aging (Rack up). Later, remove from oven rack and box which is called rack down. Tests are conducted before shipment to identify any bad chipboards. Accomplishments- Had a short opportunity working for this company before it closed. For reason unknown. I was able to experience different methods of working with chipboards. Mendez 7

Awards & Acknowledgements

• Occupational License or Certification

• Honorable Mention Certification, San Antonio College Trio, San Antonio, Texas Student Leadership Institute Certification Alamo Colleges District, San Antonio, Texas Computer Skills

Typing Speed: 35 Words Per Minute

• Apple or Macintosh Computers • Data Entry Terminal (PDT, Mainframe Terminal, etc.) • Internet Browser (Internet Explorer, Firefox, etc.) • Peripheral Devices (Scanners, Printers, etc.) • Personal Computers • Spreadsheet Software (Calc, Excel, etc.) • Word Processing Software (Word, WordPerfect, etc.)

Reference- Anthony R. Surita Primary Advisor

adx8se@r.postjobfree.com Phone: 210-***-****

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