Customer Service Technician
Resume:
Contact
*****************@*****.***
www.linkedin.com/in/jordan-
lawrence-bb3605152 (LinkedIn)
Jordan Lawrence
Membership Ambassador at BJ's Wholesale Club
Atlanta, Georgia, United States
Summary
Dynamic and experienced customer service professional who thrives in fast paced, high pressure environments. Excellent oral and written communication skills. Able to work with minimal supervision and is comfortable taking initiative when needed. A quick and confident learner who excels when given responsibility. Very well versed in the Georgia real estate market and is currently preparing to sit for the state exam.
Experience
BJ's Wholesale Club
Membership Ambassador
January 2023 - Present (5 months)
McDonough, Georgia, United States
-Sell memberships to customers joining the store for the first time
-Pitch credit cards to members
-Handle returns/Refunds
Discount Tire
Service Technician
February 2022 - January 2023 (1 year)
McDonough, Georgia, United States
Serviced vehicles in the form of:
-Replacing tires
-Balance and rotating tires
Unifi
Wheelchair Agent
June 2021 - February 2022 (9 months)
Atlanta, Georgia, United States
-Assist customers through-out the airport who needed wheelchair assistance
-Help customers get in and out of airplanes
Target
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Retail Salesperson
October 2020 - June 2021 (9 months)
McDonough, Georgia, United States
-Stock floor with merchandise
-Assist guest with store layout and curbside pick-up Goodwill of North Georgia
Donation Attendant
November 2019 - October 2020 (1 year)
McDonough, Georgia, United States
-Receive donations from customers and sort through items
-Put sorted items out on the floor for sale
Education
Georgia Gwinnett College
Bachelor of Business Administration - BBA, Business Administration and Management, General · (August 2021 - May 2025)
Southern Crescent Technical College
Associate's degree, Automotive Engineering Technology/Technician · (August 2019 - May 2021)
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