Tawanda Reed
Mobile, AL *****
Phone Number: 251-***-****
Email: *************@*****.***
Objective
Dedicated and dependable professional, ready for new career opportunities, utilizing unique talents and
skills.
Work Experience
Owner
Reed's Cleaning Service
Mobile, AL
August 2016-Present
-Services, cleans, or supplies restrooms.
-Cleans building floors by sweeping, mopping, scrubbing, or vacuuming.
-Gathers and empties trash.
-Follows procedures for the use of chemical cleaners and power equipment to prevent damage to floors
and fixtures.
Remote Customer Service Rep
Alorica
November 2017-February 2019
-Conferred with customers by telephone to provide information about products or services, take or enter
orders, cancel accounts, or obtain details of complaints.
-Checked to ensure that appropriate changes were made to resolve customers’ problems.
-Kept records of customer interactions or transactions, recording details of inquiries, complaints, or
comments, as well as actions taken.
Inside Adjuster
Pilot Catastrophe
Mobile, AL
June 2019-Current Date
-Examined claims forms and other records to determine insurance coverage.
-Investigated and assessed damage to property and create or review property damage estimates.
Sales Representative
Metro PCS Autroized Dealer
Excell Wireless
705 Saraland Blvd
June 2016-June 2017
-Cell Phones and Accessories
-Processed Payments From Customers
Education
High School Diploma
Daphne High School
Daphne, AL
SNHU- Business Administration
References are available upon request.