Mia Richard

: 702-***-****

: : San miarishard@Diego, CA gmail.92111 com

EXPERIENCE

Server, Retreat Pool & Bar, El Cajon, CA (Sycuan Casino Resort, March 2023- Current position)

• Provide excellent customer service when greeting and welcoming guests

• Make personalized suggestions, upselling food, and alcoholic beverages

• Cheerfully deliver drinks and provide bottle service

• Keep pool, bar, and dining area clean and tidy always

• Deliver checks and collect payments

DANCING DEALER, Las Vegas, NV (Circa Resorts LLC, October 2021-December 2022)

• Monitored cash movement and immediately reported suspicious activity to floor supervisor.

• Delivered instructions. conversation. excellent Greeted customer customers service and made by cheerfully them feel answering welcome. questions Entertained and customers providing and game carried

• Maintained makeup and physically hair. Performed fit appearance choreographed and came and to improvised work each day gogo with dances appropriate confidently and and attractive stylishly. PARTY PIT TABLE GAMES DEALER, Las Vegas, NV (Caesar's Entertainment, October 2019- September 2021)

• Dealt cards to players according to established rules and regulations.

• Provided entertainment customers and conversation with courteous, to customers exciting and in a entertaining friendly and gaming bubbly experience. way. Provided

• Observed Paid winnings games and and collected notified losing supervisor bets as of established disputes or by problems rules and with procedures patrons. of specific game. SERVER/CATERER/PARTYATTENDANT, Las Vegas, NV (Las Vegas Entertainment Productions, August 2018-October 2019)

• Oversaw event day tasks and responded to last-minute changes and challenges.

• Optimized front-of-house operations by managing capacity, avoiding long wait times for guests.

• Checked and replenished items needed for dining and catering.

• Set up tables for function in accordance with banquet event order.

• Cleaned up venue after event and assisted with inventory, food storage and other closeout tasks.

• Tended games, photographing amusement booths patrons, in parks, and awarding carnivals prizes. and stadiums, performing duties, such as conducting RECEPTIONIST, Las Vegas, NV (Crescent School of Gaming and Bartending, August 2016- October 2019)

• Maintained departmental files for critical communications and contracts

• Entered information invoice and and accounts bill-back in store information databases. into company accounts and databases.Updated customer

• Networked Received, mail. Maintained sorted with clients and detailed forwarded via and phone accurate incoming and email, records mail informing and of visitor coordinated of requests promotions pick-and ups and of calls and events. deliveries received. of express EDUCATION

BACHELOR OF ARTS (B.A.) IN PSYCHOLOGY CANDIDATE, Las Vegas, NV University of Nevada-Las Vegas, Expected graduation September 2023 SKILLS

• Ability to diffuse tense situations and communicate effectively

• Calming Presence

• Ability to focus on duties in loud, distracting environments

• Fast and active learner

• Effective cash handling

• Social perceptiveness

• POS Systems

CERTIFICATIONS

• San Diego Food Handler’s Card

• RBS Alcohol Server Certified

• Registered Behavior Technician