Customer Service, Administration
Resume:
Jessica Warcholic
West Haven, CT *****
**********@*****.***
To increase productivity and efficiency as a valued member of your company. Authorized to work in the US for any employer
Work Experience
F3 Associate
Ocean State Job Lot - Orange, CT
January 2018 to Present
Working part time as an F3 associate concurrently with full time job at CVS. Duties include unloading freight (50lbs+) from trucks onto sales floor, merchandising products into various departments, resetting fixtures, customer service
Store Manager/RX Technician
CVS - West Haven, CT
March 2016 to July 2023
Duties include supervising day to day operations, providing excellent customer service, managing all customer relations issues, supervising store crew; scheduling, hiring, and payroll; assign, direct and follow up, opening and closing the store, merchandise presentation; displays, signing, handling all cash functions; keys, safe, registers, helping with loss prevention techniques. Pharmacy technician duties include processing, filling prescriptions, and vaccinating. Administrative Assistant
Weichert Realtors Regional Properties
January 2005 to June 2015
2005 to 20015
Duties include answering phones, handling all incoming client/agent/property inquiries, providing excellent customer service, coordinating showings for office listings, integrating Showing Desk software for showings & showing reports, inputting listings onto the MLS (Fairfield/New Haven). Setting up new agents, creating email accounts, office phone and voicemail programming, copier/printer programming.
Creating the monthly floor schedule for agents, completing listing presentations (DOORS). Updating company forms, providing sales/listing/buyer broker/rental packets for agents, ordering office supplies, and general clerical duties (filing, faxing, typing, etc.) Providing support for all departments in the office, REO (helping complete BPOs and various reports), Marketing (posting open houses to multiple websites, maintaining company website, creating mailing lists for company/agent/property promotion); Commercial (inputting listings onto Loopnet.com, CERC.com, researching various markets/businesses).
Completing many specialized tasks when requested over the course of employment. Team Leader
Urban Outfitters - New Haven, CT
2001 to 2003
Duties included providing excellent customer service within the store and over the phone, mobilizing a team of employees to work together as efficiently as possible, merchandising, creating displays, and general retail duties including sales, cashiering, and stocking. CDH
Super Stop & Shop - Branford, CT
1999 to 2001
Duties included providing excellent customer service, managing cashiers and baggers, scheduling breaks, counting/closing each cash drawer after shift completion, and general retail duties including sales, cashiering and handling customer disputes.
Education
Eastern Connecticut State University - Willimantic, CT 1995 to 1998
diploma
West Haven High School
1991 to 1995
Certifications and Licenses
Pharmacy Technician
Additional Information
Summary of Skills:
Excellent skills in time management and organization, ability to handle multiple tasks efficiently. Possessing verbal and communication skills to assist clients in a professional manner. Technologically savvy, proficient in Microsoft Word, Excel, Publisher, Outlook, and other programs. Very customer service oriented with an ability to work well with a variety of people and personalities. Able to learn new methods quickly and apply as necessary while always looking for new ways and ideas to enhance productivity. Ability to handle sensitive information in a strictly confidential manner.
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