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Service Rep Customer

Location:
Simpsonville, SC
Posted:
July 11, 2023

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Resume:

Kierra Sherman

Simpsonville, SC *****

adx8n9@r.postjobfree.com

+1-864-***-****

Hardworking, dedicated, fast learning, computer savvy, willing to learn any and everything to ensure that whatever tasks I am handed they get done accurately and efficiently. Authorized to work in the US for any employer

Work Experience

Supervisor

Evobox - Fountain Inn, SC

October 2021 to June 2023

Ensure that employee hours are correct for payroll Manage labels/orders

Process pick tickets and master pick tickets

Print labels for pick tickets and master pick tickets Use of Excel, Microsoft Word, and Isolved,

3PL Central

Assembly Operator

ZF Transmissions - Gray Court, SC

March 2017 to October 2020

* Efficiently and properly assemble parts on assembly line

* Perform SPC checks

* Break down rework

* Notify of Quality issues

* Troubleshoot minor issues with machines

* Operate pallet jack

* Operate electric drill

Member Service Rep

Concentrix

November 2016 to January 2017

* Assess all in-bound calls to accurately and efficiently address caller needs

* Follow up out-bound calls to assist in resolution

* Health care benefits, Enrolling, billing, and customer relations Member Service Rep

Advicare

June 2015 to June 2016

* Answering member and provider inquiries

* Educating members and providers on benefits for both lines of business

* Verifying member eligibility

* Resolving member's issues with their claims, prescriptions, and/or providers

* Processing incoming/outgoing mail

* Completing outreach calls

Waitress/hostess

IHOP

August 2013 to September 2013

* Ensured customers had a pleasant dining experience

* Maintained dining area cleanliness to company standard

* Reset tables a the conclusion of each meal

* Assisted with telephone orders/ check out

* Monitored rotation of tables to servers

Education

Career Center

Donaldson Career Center

2013 to 2014

Diploma

Woodmont High School

2014

Skills

• Proficient in Microsoft Office

• Experience using multiple healthcare and insurance programs including o Pegasys o Medhok o State Medicaid Portal

• Restaurant Experience

• Quality Inspection

• Pallet Jack

• Host/Hostess

• Assembly

• 5S

• Manufacturing

• Customer service

• Typing

• Packaging

Assessments

Working with MS Word documents — Proficient

July 2021

Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient



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