Customer Service Insurance Agent

Keilani Escobar

407-***-**** St. Cloud, Fl

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Progressive- 6/2022-12/2022 Licensed Insurance Agent/Customer service

Personal lines Insurance Agent- assist customers with automobile quotes, providing coverage details binding coverages.

Customer Service- Provider/member service representative

Trustmark Health Benefits - 11/2020-11/2021

United health Care Group-Optum Health 12/2019-11/2020

Broad-Path HealthCare Solutions- 11/2018-12/2019

Assist members and providers with health plan questions, claims review and processing, benefit verification, authorizations verification and initiation. Provider credentialing application and processing, provider search for In Network status for members verification.

Hilton- 8/2017- 5/2018 Reservation Agent

Generate reservations first guests for various travel. Provided information regarding destinations and amenities.

Granada Corp- 1/2016-7/ 2016 Customer service- The General Insurance account

Customer service agent assists members with their insurance needs, questions regarding policy info, billing and claims.

Walt Disney World Resort- 7/2005 - 5/2015 Various positions

Reservations Agent, Merchandise, Costuming.

EDUCATION-

2016-2018 Smart Horizon Online High School

High school Diploma & CDA- Early Childhood Education Associates

2023-Present ST Petersburg College

A.S. Business Administration Financial Services

Licenses & Certifications -

2022- Licensed Personal lines Insurance Agent

2022-Certified Notary Public- online notary, loan signing notary

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