Administrative Assistant Customer Service

Stephanie Mobley

Address: **** ********* ****** *** ***

Ypsilanti, Michigan 48197

E-mail: *******************@*****.***

Ph: 734-***-****

To work for an establishment that understands teamwork is the success of having a great company. Also to be able to utilize my skills and education to continue the success of the company and/or business. Work Experience

Clerk/Cashier

Sw Florida Petroleum LLC - Tampa, FL

January 2020 to January 2021

• Answered phone for gas meters

• Daily count of supplies

• Customer service and greeted suppliers

• Nightly cash drops and payroll

• Cleaned and sanitized store

• Prepared food with times and temperatures

Receptionist/Administrative Assistant

JCPenney - Tampa, FL

January 2018 to February 2020

• Assisted customers with issue and concerns

• Answered phones with multiple phone lines

• Inventory and stocked

• Clean store

Dietary Aide/Cook

Fletcher Health and Rehabilitation - Tampa, FL

January 2018 to June 2018

• Menu cooking and recipes cooking

• Answered phones and assisted clients families

• Assisted Residents with meal plans

• Holiday event planning and decorations

Leasing Agent/Assistant Manager

Prime Student Housing - Ann Arbor, MI

October 2017 to February 2018

• Assisted Management with issues and concerns

• Screened telephone calls to the correct departments

• Telephone sales/ Leasing concerns and issues

• Update & Researched Properties for showings to Lease Customer Service/sale's Agent/activation's Agent

ONE TOUCH DIRECT - Tampa, FL

September 2013 to January 2017

• Assisted customers with issues and concerns

• Screened telephone calls to the correct departments

• Telephone sales with plans and activation

• Electrically saved and filed confidential information Receptionist

GLACIER HILLS CARE AND REHABILITATION CENTER - Ann Arbor, MI July 2009 to December 2012

• Completed inventory and performed light accounting for a daily budget

• Filed correspondence and medical chart preparation

• Received and processed incoming and outgoing mail

• Screened telephone and personal callers

• Recorded appointments/ shredding confidential information Receptionist/Administrative Assistant

ROSALINE'S TOTAL BEAUTY SALON - Ypsilanti, MI

August 1997 to August 2011

stock and inventory/dealt with vendors and suppliers

• Received and processed incoming and outgoing mail

• Assisted staff with special issues and concerns

Education

Associate in Hospitality and culinary arts

Washtenaw Community College - Ann Arbor, MI

August 2008 to June 2012

High school diploma in General studies

Belleville High School - Belleville, MI

August 1987 to June 1990

Skills

• Skills customer relations (3 years), Data Entry (10+ years), Microsoft Office. (6 years), MS OFFICE (3 years), Receptionist (10+ years), Management (2 years), Marketing (1 year), Accounting (6 years) (8 years)

• Developed ability to work in a fast pace atmosphere (10+ years)

• Maintained excellent customer relations and developed customer rapport. (10+ years) • Computer skills:Data entry, Internet, Microsoft Office. Window (7 years)

• Ability to follow instructions well and make decisions with no supervision. (10+ years) • Property Leasing (4 years)

• Dietary Aide Experience (2 years)

• Multi-line Phone Systems (7 years)

• Property Management (2 years)

• Telemarketing (3 years)

• Event Planning (9 years)

• Assistant Manager Experience (10+ years)

• Clerical Experience (10+ years)

• Administrative Experience (10+ years)

• Office Management (5 years)

• Commercial Cleaning (Less than 1 year)

• QuickBooks (10+ years)

• Fair Housing Regulations (5 years)

Certifications and Licenses

ServSafe

Assessments

Work style: Reliability — Familiar

April 2019

Measures a candidate's tendency to be dependable and come to work. Full results: Familiar

Customer focus & orientation — Proficient

April 2020

Responding to customer situations with sensitivity Full results: Proficient

Contact this candidate