DESIDRE
FENNELL
CONTACT
@ adx8h5@r.postjobfree.com
@ Raleigh, nc 27617
SKILLS
+ Distribution services
+ Automated mall processing
proficiency
+ Administrative support
+ Communication
* Planning and coordination
+ MS Office
* Customer service
* Team building
* Relationship development
+ Problem resolution
* Team collaboration
* Strong organization skills
EDUCATION AND
TRAINING
08/2014
Associate of Arts - Business
Analytics
Wake Technically Community
SUMMARY
Disciplined worker with success in working within busy, fast-paced
settings. Skilled in building positive personal and professional
relationships. Also, providing the upmost, enjoyable customer service
experience
EXPERIENCE
Mail Processing Clerk
USPS Raleigh, NC
11/2011 - Current * Loaded letters into automated processing
equipment and maintained continuous flow when
feeding letters to be sorted.
* Operated mail processing equipment and manually
sorted mail
* Earned reputation for good attendance and hard
work
* Trained new employees on job details
Consumer Affairs Representative
USPS Raleigh, NC
06/2016 - 02/2018 _* Provided excellent service and attention to
‘customers when face-to-face or through phone
conversations
+ Improved operations by working with team
members and customers to find workable solutions.
* Improved customer satisfaction by finding creative
solutions to problems.
* Worked closely with team members to deliver