Highly dynamic salesman with * years of experience in ERP, Education, and Fintech (cash loan).

Gravitated toward Data Analysis, enjoy being a valued storyteller and supporter of stakeholders by collecting and analyzing real-life data to provide helpful insights for data-driven decision-making. Microsoft Office (Word, Excel, PowerPoint)

SQL: ETL, writing and optimizing queries

Python: pandas, matplotlib, scikit-learn

Power BI: data visualization of insights and reporting Statistics, basic Machine Learning

English communication skills

Problem solving

Project management

Time management

Teamwork & collaboration

Tuan Anh English Center

Educational Consultant

Grab Vietnam (Grab Financial Group)

Partner Acquisition Coordinator

Called existing and potential partners (60-70 calls/day) to persuade/consult them from applications to disbursement loans, contributed 50% of monthly total sales with conversion rate is around 4% Developed and sustained solid relationships with partners by reconnecting via call/zalo to encourage repeat business and referral to new customes, this helped increase the number of loans by 20-30% and 10% of total approached customers

Reported analysis results with Excel on customers and arising cases to manager, also worked with other departments to update information and find solutions Made weekly productive OKR plan

Continually meeting or exceeding monthly targets concerning call volume and sales performances

(100% - 160% KPIs)

Consulted English courses for existing and potential customers (15-20 calls/day) Delivered administrative support, policy advice, and follow-up actions to students Top employee with the highest sales performance in February 2022 (230 million VND) Jul 2022 - Jan 2023

CAREER OBJECTIVE

038******* - adx8gp@r.postjobfree.com - https://www.linkedin.com/in/ductrinhduong/ - HCMC DUONG DUC TRINH

SKILLS

WORK EXPERIENCE

Nov 2021 - May 2022

More details about my project, click here

EDUCATION

Ho Chi Minh City University of Foreign

Language and Information Technology

Bachelor of Art

Major: Business English

CERTIFICATES

Data Analyst - Unigap - Data Analysis courses

SQL - HackerRank - Advanced

EnglishScore - British Council - CEFR C1

Microsoft Office Specialist 2013 - Word, Excel

Using SQL to collect, organize and query data from the Database Analyze data to calculate the number of pageviews and transactions, bounce rate, revenue and Cohort map from product view

Query data from Database in BigQuery, organize and clean data in Power Query Choosing the right visualizations to perform different metrics to provide insightful facts Using Numpy, Matplotlib, Pandas, Seaborn and Squarify in Python, implemented RFM method to cluster customers and visualize segement by dimension Analyze the current situation of the company and make suggestions for the marketing team Explore Ecommerce Dataset (Google BigQuery)

AdventureWorks Sales Analysis and Build Dashboard

RFM Analysis

PROJECTS