Full Time Customer Service

Danny Richard van Cleeff

**** ****** **** **

Edgewater FL 32132

Mobile: 424-***-****

Email: *********@*****.***

Country of citizenship:

United States of America

Veterans' Preference:

**-***** **eference based on a compensable service-connected disability of 30 percent or more

Contact Current Employer:

N/A

DESIRED LOCATIONS: Volusia County

WORK STATUS US I am authorized to work in this country for any employer.

FULL TIME WORK EXPERIENCE

Amazon

Deltona FL 12/2021 – 2/2022

Warehouse Worker

Salary: 15.50 USD Per Hour

Receive inbound merchandise, scan into computer, load onto pallets VA Healthcare 2/2011 – 9/2014

San Diego CA, Daytona Beach FL, Viera FL

Medical Support Assistant

Salary: 38,000 USD Per Year

Check in patients, make appointments, retrieve lab results US Navy

San Diego US, Ottawa Canada, Newburgh NY, Pensacola FL, Yokosuka JP, Catania IT, USS Kitty Hawk, USS Constellation, USS Carl Vinson, USS John Stennis 10/1990 - 9/2010 Aviation Medical Tech

Salary: 72,000 USD Per Year

Using CHCS and AHLTA databases, checking in patients, maintaining schedules, scheduling appointments,

ordering lab tests and X-Rays, retrieving results, starting notes for providers. Performing blood pressure

readings, visual acuity checks, hearing tests, color vision and depth perception tests. Maintaining health

records, verifying medical readiness, using MRRS database to input and report on readiness. Assist providers

in patient care at shore facilities and on board Navy vessels at sea.

Revenue Canada

Ottawa ON Canada 5/1989 - 10/1990

Diplomatic Liaison Officer

Salary: 40,000 CAD Per Year

Maintain database of tax exempt personnel with diplomatic status across the country, tax-exempt vehicles

purchased, and eligibility for tax exempt spirits and tobacco purchases. Review requests for purchases of

vehicles, spirits and tobacco, review requests for sale of vehicles. Interface with diplomatic personnel in

Canada's two official languages (French and English) and German. Pan American Airways

LAX 8/1987 - 5/1989

Passenger Service Agent

Using BAHAMAS database check in passengers, issue tickets, make reservations, create lost luggage reports,

trace lost luggage, route luggage, perform gate check-in, make gate announcements, review passenger documents.

Assist passengers in English, Spanish, German, French and Japanese

(essential phrases).

Statistics Canada

Ottawa ON Canada 2/1982 - 8/1987

Editor/Statistician

Salary: 30000 CAD Per Year

Compile and analyze statistics from the monthly Labor Force Survey, write essays and create graphic

representations. Edit articles written by others in either English or French. Supervising the translation of

articles into the other official language for inclusion in the monthly official publication. Supervising the final mock-up and layout of the publication. Montreal Trust 6/1980 - 3/1982 Montreal QC Canada, Ottawa ON Canada Salary: 25000 CAD Per Year

Hours per week: 40

EDP Auditor

Performing audits of branch systems and headquarters computer systems, writing test programs, developing

flow charts and documentation in English and French. Trust Officer

Administer Estates and Trusts as trustee and executor, supervise investments, interface with clients,

prepare statements and tax returns, research legal issues and perform payroll for employees of trusts.

Canada Permanent Trust

Ottawa ON Canada 5/1977 - 6/1980

Assistant Tax Officer

Salary: 20000 CAD Per Year

Administer Estates and Trusts as trustee and executor, supervise investments, interface with clients,

prepare statements and tax returns, research legal issues and perform payroll for employees of trusts.

Clerk Typist

Dicta-typing or live dictation, fill out tax forms based on investment printouts, administer trusts & estates, research tax laws

H & R Block

Ottawa ON Canada 2/1977 - 6/1981

Tax Preparer

Salary: 500 CAD Per Month

Full time 1977, part time during the tax season 1978 - 1981. Prepare various tax returns from simple to

complex small business returns in English and French. PART TIME WORK EXPERIENCE

Luth Research

San Diego 9/2010 – 2/2011

Telephone Representative

Salary: 8.50 USD Per Hour

auto dialer doing surveys

California Marketing

San Diego CA 10/2010 – 2/2011

Telephone Representative

Salary: 8.00 USD Per Hour

auto dialer doing surveys

Domino's Pizza

7/2006 – 2/2012 San Diego, CA US

8/1991 - 6/1993 San Diego, CA US

5/1988 - 1/1989 Los Angeles, CA US and Flint, MI US Delivery Driver, assist with orders in person or over the phone, upsell; prep, make and serve food,

deliver food

Navy Exchange 11/2007 - 2/2008 San Diego, CA US

6/2004 - 4/2006 Yokosuka, JP

7/1998 - 5/2000 Sigonella, Sicily IT

5/2006 – 8/2006 San Diego CA

Cashier, Stocker, Loss Prevention Officer

Cloud 9 Shuttle

San Diego CA /2000 - 9/2000,

2/1994 - 7/1998

Driver, Greeter

Five Star Shuttle

San Diego CA 6/1993 - 2/1994

Driver

Cumberland Comics

Orleans ON Canada 9/1987 - 5/1988

Cashier, Clerk, Inventory Control

Pizza Pizza 7/1986 - 5/1988

Assistant Manager, Cook, Driver

Ottawa ON Canada

Petro Canada

Orleans ON Canada 10/1984 - 5/1986

Cashier, Gas Station Attendant

Revenue Canada

Ottawa ON Canada 2/1984 - 5/1984

2/1983 - 7/1983

3/1982 - 6/1982

2/1981 - 6/1981

2/1980 - 6/1980

2/1979 - 5/1979

Data Entry Operator, 10-key and free-form alpha-numeric University of Ottawa Student Council 9/1976 - 5/1977 9/1975 - 5/1976

9/1974 - 5/1977

Information Commissioner

preparing Agendas and Minutes in both

French and English, preparing newsletters

and posters in both French and English, organizing and running weekly pub nights

Richards Realty

Ottawa ON Canada 10/1973 - 4/1974

Telephone Marketer

cold calling for real estate investment property in Florida Gloucester High School Library Club 1/1971 - 6/1971 9/1971 - 6/1972

9/1972 - 6/1973

Library Clerk

file, categorize, charge in and out, repair books; scan newspapers for clipping file, maintain card system, prepare new books

EDUCATION

University of Ottawa

Ottawa ON Canada

Bachelor's Degree - 5/1977

Major: Business Administration

Minor: Management Information Systems

Gloucester High School

Ottawa, Ontario Canada

Grade 12 Diploma - 6/1973

SUMMARY

In decades of work experience, not only have I performed a variety of tasks in a variety of settings, I have also held part- time jobs in customer service industries. Relevant to this job, I possess an outstanding grasp of language and nuance and possess the maturity and experience to deal with ANY situation

effectively. I speak German and French fluently, good Italian, fair Spanish and basic knowledge of several other languages. I am proficient with 10-key and type 55 wpm. In my Navy jobs and previous jobs, as well as several part-time jobs like at Domino's, I have communicated with people on the phone and in person,

soliciting information, formulating answers, routing if necessary to appropriate department or person, handled problems, received feedback and given instructional presentations in front of large groups.

In addition to the jobs listed, I've worked several gigs in warehouses, construction and office environments.

Contact this candidate