Raziya

918-***-****

adx84k@r.postjobfree.com

Salesforce QA Tester

SUMMARY

●Total 4+ years of experience in IT.

●Expertise in creating Custom Tabs, Custom Objects, Reports, Profiles, Creating Roles, Page Layouts, Org - Wide default, Sharing rules, Flows, API Testing.

●Experience in realizing the business requirements to design on salesforce.com platform by designing the required entities like custom objects, creating relationships/junction objects like Master-Child, Lookup, Flows.

●Strong Experience in Administration setup, and Knowledge on Apex, experience with different SFDC development tools like Force.com Eclipse IDE and integration tools like Apex Data Loader.

●Complete Ownership of testing of the deployed codes with all possible scenarios.

●Strong knowledge on Agile methodologies, SDLC and STLC process.

●Prepared Technical Design Documentation.

●Effective team player with good communication, interpersonal and presentation skills.

●Responsible for Testing, Raising Defects and updating the status.

●Good experience in Requirements gathering, Requirement’s analysis, breaking down requirements to Use case.

●Hands on experience in reviewing the Test Scripts based on User Stories.

●Professional Software Experience, which includes effective Test Planning, Test Design, Test Execution & Defect Management.

●Thorough hands-on experience with all levels of testing including Sanity, Usability, Functional, GUI Integration, Regression, Re-testing and User Acceptance Testing.

●Quick learner with the ability to grasp new technologies.

●Good experience in working with business analysts, developers, technical support and help them to base line the requirement specifications.

ACHIEVEMENTS AND CERTIFICATIONS

●Salesforce Certified Admin.

●Participated in a LIGHTNING-BUILD-A-THON 2023 in CEPTES and won Second Runner-up Award for the implementation of “53 Fridays”.

●Participated in National Level Software Testing conducted by STAD Solution and received a participation certificate.

TECHNICAL SKILLS

Salesforce Technologies:

Salesforce CRM, Custom Objects, Flow Builder, SOQL, Lightning, Service Cloud, Community cloud.

Salesforce Tools:

Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production).

Languages

Java, Apex

Web Technologies:

HTML, CSS, JavaScript, XML.

ETL/Integration Tools:

Force.com, Data loader, Force.com Workbench, Eclipse IDE

Database:

Oracle 9i/10g, SQL, MySQL, SOQL.

Methodologies:

Agile.

Project Lifecycle Management:

Jira.

Lightning Experience:

Salesforce Lightning Design system and Lightning components.

PROFESSIONAL EXPERIENCE

Role: Salesforce QA Manual Tester.

Project: SharePoint is related to cloud storage project, due to salesforce limitations in storage one of the client requirements is like to move or copy data in the format of folders/files from salesforce to SharePoint.

Responsibilities

Test case Preparation and Reviews.

Understanding the User Story and bug Acceptancy Criteria well and extracting test scenarios to be covered and writing test conditions for each scenario.

Raising bugs if found any during execution of the Test Cases and rechecking the assigned bugs and preparing observation in Excel sheet if found any issues and highlighting them in the status call.

Involved in Execution of Test cases and Defect logging/Tracking in JIRA tool.

Raised good number of valid defects while testing different applications.

Reviewed test cases as per business requirements, ensured implementation of testing

technique wherever required and coverage of positive and negative scenarios and finally get them signed off from client.

Performed Core Functionality Testing and Sanity Testing.

Working with the development team to resolve priority defects

PROFESSIONAL EXPERIENCE

Role: Salesforce QA Manual Tester.

Project: Form Builder is related to creating Forms for Survey/Data Collection and Digital Adoption. This is our internal innovation project build upon Community Cloud helps the End Users to fill the form and these details will be fetched into our org and it will be processed further. It can be used in Multiple applications like collecting Surveys, Filling Loan application form, BGV form in any company.

Responsibilities

Working Knowledge in Salesforce CRM several types of testing like Functional, UI, Smoke and Regression testing.

Familiar on test methodologies like SDLC, STLC, Bug Life Cycle etc. Also experience in designing Test Plans, Test Suites, Test Cases & Execution.

Knowledge on Scrum Methodology & on Sprint Planning meeting, Scrum meeting, product backlog meeting.

Good Exposure in Retesting and Regression testing on application under test to meet the stakeholder’s expectations.

Worked closely in Testing the Admin Concepts like Profiles, Field Level Security, Record Types, Objects, Record Level permissions.

Good Working experience in Test Management and Bug Reporting, Ticket tracking tool like JIRA

Expertise in execution of functional test scripts and Preparation of Test Plans for bugs and User Stories for end user deliverables.

Working closely with development and functional teams to understand the functionality and resolve issues.

Working with the development team to resolve priority defects.

PROFESSIONAL EXPERIENCE

Role: Salesforce QA Manual Tester.

Project: RACV is related to Archiving records (FF, RACV) from salesforce to Heroku server and deleting the records in salesforce by performing validations. Data Connectiva is a CEPTES Product listed in the App Exchange is used for Archival.

Responsibilities

Test case Preparation and Reviews.

Understanding the User Story and bug Acceptancy Criteria well and extracting test scenarios to be covered and writing test conditions for each scenario.

Raising bugs if found any during execution of the Test Cases and rechecking the assigned bugs and preparing observation in CSV file if found any issues in sandboxes after deployment, highlighting those in product Manager connect.

Involved in Execution of Test cases and Defect logging/Tracking in JIRA tool.

Raised good number of valid defects while testing different applications.

Reviewed test cases as per business requirements, ensured implementation of testing

technique wherever required and coverage of positive and negative scenarios and finally get them signed off from client.

Performed Core Functionality Testing and Sanity Testing.

Working with the development team to resolve priority defects.

PROFESSIONAL EXPERIENCE

Role: Salesforce Admin and Manual Tester.

Project: Dot-Compliance R&D is based on Corrective and Preventive Actions (CAPA). Basically, our project belongs to medical domain in which we can deal with multiple objects like Deviation, Complaint, Quality Event and many more. If any defect occurred then it will be considered as Deviation based on some threshold value. Once if deviation is opened then Investigation will be done for that.

Responsibilities

Involved in Execution of Test cases and Defect logging/Tracking in JIRA tool.

Involved in Defect triage calls, defect scripting and made proactive interactions with team to test and close the defects.

Interacting with developers to resolve the defects.

Involved in daily status calls.

Involved in Regression Testing of different applications.

Raised good number of valid defects while testing different applications.

Education:

Education

School/Institution

Board

Year

Percentage

M.Tech

Akshaya Bharati Inst of Tech & Science

JNTUA

2013

85

B.Tech

Vaagdevi Inst of Tech & Science

JNTUA

2010

78

Intermediate

Nalanda Junior College

State Board

2006

91

SSC

Maharshi Vidya Mandir school

Secondary School of education

2004

82

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