server

RS

RAHUL SHETTY

***************@*****.*** +1-303-***-**** Denver, CO 80202

Experience waiter for more than 9 years with a solid background of foodservice. Hardworking with proven relationship- building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Skilled offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.

Food Safety Standards

Menu Recommendations

Food Safety Understanding

Cool Under Pressure

Service-Oriented

Ability to Lift 30 Pounds

Food and Beverage Service

Team Player

Warm and Friendly

St Regis Aspen Resort Aspen, CO

Restaurant Waiter

05/2022 - 04/2023

Greeted customers, answered questions and recommended specials to increase profits.

Provided exceptional service to high volume of daily customers. Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Satisfied customers by topping off drinks and offering condiments, napkins and other items.

Promoted desserts, appetizers and specialty drinks to optimize sales. Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.

Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions. Informed customers about specials, upselling additional food and drink items.

Presented menus to patrons, answered questions about menu items and made recommendations.

Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.

ITC Maratha Mumbai, Maharashtra Oversaw restaurant maintenance and cleanliness, assigning tasks to Summary

Skills

Experience

Team Leader

05/2016 - 04/2022

individual team members in alignment with operational and customer needs.

Worked in cooperation with front and back of house staff to ensure smooth operations.

Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Established good customer relations and excellent service to build and retain loyal customers.

Adhered to all food safety regulations.

Provided fast, friendly and knowledgeable service to guests, proactively promoting specials and enhancing sales of key menu items. Scheduled and directed staff in daily work assignments to maximize productivity.

Maximized service levels through hands-on leadership. Maximized team performance by training new employees on proper food handling and restaurant protocols.

ITC Maratha Mumbai, Maharashtra

Waiter

05/2014 - 04/2016

Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.

Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.

Calculated charges, issued table checks and collected payments from customers.

Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions. Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

Informed customers about specials, upselling additional food and drink items.

Completed opening and closing checklists to ensure smooth restaurant operations.

Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary. Stocked server areas with supplies before, during and after shifts. RPH COLLEGE OF HOSPITALITY MUMBAI

Bachelor of Science in Hospitality Administration and Management 04/2014

St Xaviers High School Mumbai

High School Diploma

04/2011

English:

Professional

Hindi:

Full Professional

Education and Training

Languages

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