Customer Service Call Center
Resume:
Krystal Black
San Antonio, TX *****
**************@*****.***
Looking to obtain an entry level position to which I can grow within the company and obtain new skills to apply to the success of the business.
Authorized to work in the US for any employer
Work Experience
Cleaning Crew /Assembly Line Worker (Seasonal)
Blue Ribbon Staffing - San Antonio, TX
October 2019 to December 2020
• Handled Sanitization
• Ensuring cleanliness of the facilities
Driver Helper (Seasonal)
United Parcel Service (UPS) - San Antonio, TX
December 2011 to December 2011
• Assisted UPS drivers with the delivery of packages.
• sorting packages in the warehouse.
• Documentation handling
Merchandise Sorter
United Fashions of Texas Ltd. - San Antonio, TX
May 2007 to May 2008
• Sort merchandise
• Prepare shipments
Education
Associate's degree in Applied Science
International Academy of Design and Technology-Online - Orlando, FL 2009 to December 2011
High school diploma
James Madison High School - Norcross, GA
2002 to 2004
Skills
• Clean
• Janitorial
• Customer service
• Cleaning
• Manufacturing
Assessments
Call center customer service — Proficient
October 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Retail customer service — Proficient
July 2022
Responding to customer situations in a retail setting Full results: Proficient
Data entry: Attention to detail — Completed
October 2022
Maintaining data integrity by detecting errors
Full results: Completed
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Sales skills — Proficient
September 2021
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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