Russell James Balatbat

Customer Service Representative

A creative individual who is eager to be

associated with a company where I can

fully utilize my customer service skills

while enhancing the company’s

productivity, reputation, and profit at the

same time.

I studied 1 year in college under the

course of Bachelor of Science in Business

Administration and having 8 months of

experience in BPO industry.

I’ve been through a lot of trainings as

well including ESL teaching, Call Center

Training, Social Media Management

Training, and Advance Graphic Design

Training.

Multitasking

Resiliency

Flexibility

Communication

Empathy

Critical

Thinking

EXPERTISE

PROFILE &

OBJECTIVES

EDUCATION

TERTIARY (2020>2021)

Bs Business Administration

- Nueva Ecija University of Science and Technology SECONDARY (2013> 2020)

Technical Vocational Livelihood

- Llanera National Highschool

PRIMARY (2007>2013)

- Llanera Central School

Phone: +639*********

Email: adx7ut@r.postjobfree.com

Address: 163 Esperanza St. Victoria, Llanera,

Nueva Ecija 3126

PERSONAL INFORMATION

Age: 22

Birth Date: 05/06/2001

Birthplace: Suklayin, Baler, Aurora

Height: 5’4

Weight: 110 lbs

Civil Status: Single

Nationality: Filipino

Father’s Name: Rodelio B. Balatbat

Mother’s Name: Teresita B. Balatbat

WORK EXPERIENCES

Social Media Manager and Graphic Designer (Present)

- 9050 Padilla Apartment, Betterlife Subdivision, Tanzang Luma III, Imus, Cavite 4104

- I am currently running my own and my sister’s online business. By good social media handling, creative graphic designs, and constant content posting, I was able to raise both of our sales in just a matter of one month. By this, I became more familiar with business tools and assisting customers with their concerns. Customer Service Representative (2022 >2023) Present)

- Road Cor 23, Diosdado Macapagal Blvd, Pasay, Metro Manila 1709 I was one of ePerformax customer service representative under financial account for eight months. Because of my BPO experience, I am able to drastically improve my English Communication, Computer Literacy, and Problem Solving skills. CHARACTER REFERENCES

John Nicko M. Dialo

La Vlaize Integrated Science School

+639*********

Teacher

Ediser Escobar

La Vlaize Integrated Science School

+639*********

Teacher

Neliniza P. Lozada

Iqor Philippines

+639*********

Customer service representative

I hereby confirm that all the facts stated above are accurate to the best of my belief.

Russell James Balatbat

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