Customer Service Data Entry
Resume:
Jill Penwell
Port Saint Lucie, FL *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Sales Consultant
Toyota/Kia of Vero Beach - Vero Beach, FL
June 2021 to October 2021
Crew Trainer/Manager
Pristine Auto Glass, LLC - Jacksonville, FL
January 2021 to June 2021
to train employee's and the service adviser's in the dealerships established with our company Brand Ambassador
LEE AND CATES GLASS, INC - Jacksonville, FL
January 2020 to January 2021
I started with the company delivering parts, learned how to recalibrate the lane keep assist on vehicles after the windshield was replaced. I then became a brand ambassador, representing the company at car dealerships.
Cashier
Circle K - Tampa, FL
2002 to 2002
• Received payments from customers, handled cash, debit, and credit card transactions.
• Reconciled cash drawer daily, regulated customer gas purchases.
• Provided outstanding customer service and maintained a clean and orderly work environment.
• Stocked shelves and maintained accurate inventory of merchandise. Shift Manager
Pizza Hut - Brandon, FL
2001 to 2002
• Opened and closed restaurant
• Balanced registers and completed bank deposits
• Supervised employees to ensure food was prepared in a safe and sanitary
• Took orders from customers utilizing POS system
• Managed employees' hours weekly and completed
Shift Manager
Papa John's Restaurant - Brandon, FL
2001 to 2001
• Opened and closed store
• Delegated delivery drivers
• Balanced registers and completed daily bank deposits
• Resolved customer complaints and maintained store inventory Education
None in Business
Central Christian College of Kansas - Kansas City, KS 2017 to 2018
Skills
• Customer Service
• Managerial and Leadership (2 years)
• Certified Automotive Technician (Less than 1 year)
• Warehouse training Certificate (Less than 1 year)
• Microsoft Office Suite (Word, Excel, PowerPoint) (1 year)
• Time management, and Organizational skills (2 years)
• Inventory Management, Data Entry (2 years)
• Food Service
• Management
• Shift Management
• Guest services
• Restaurant experience
• Leadership
• Communication skills
• Outside sales
• Sales
Certifications and Licenses
Customer Service Manager 025*******
July 2013 to Present
certificate number 114037
Automotive Brake System Technician 064*******
November 2013 to Present
Certificate number 113659
Automotive Electrical / Electronic System Technician 064******* January 2014 to Present
Certificate number 114038
Automotive Lube & Tire Specialist 064*******
July 2013 to Present
Certificate number 113435
NCCER
January 2014 to Present
card # 11826610
ONH Warehouse Associate
Present
University Of North Florida
4 CEU's (40 Hours)
Lift Truck Safety Course
December 2019 to Present
class 2
Driver's License
Assessments
Attention to detail — Proficient
March 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Sales skills — Proficient
May 2022
Influencing and negotiating with customers
Full results: Proficient
Work style: Reliability — Expert
March 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Expert
Security guard skills — Proficient
March 2022
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Cooking skills: Basic food preparation — Familiar
March 2022
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Familiar
Retail customer service — Familiar
March 2022
Responding to customer situations in a retail setting Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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