Front Desk Customer Service

Dawna Jackson

Phone Number 720-***-****

Email *************@*****.***

Address Lone Tree, CO 80124

EXPERIENCE

Title Clerk And Escalation Agent

American Title Company, Englewood, CO Jul 2020 - Apr 2023 Customer Concierge

Asarch Center for Dermatology & Spa, Englewood, CO Oct 2018 - Oct 2019 Front Desk Supervisor

F.U.E.L Salon & Spa, Highlands Ranch, CO Sep 2017 - Oct 2018 Spa Manager

Karico Aesthetics, Highlands Ranch, CO Aug 2014 - May 2016 EDUCATION

Completed coursework towards BSW In Social Work

Kansas University

Completed coursework towards Certified Notary Public SKILLS

Energetic and enthusiastic professional looking for a remote position. Dedicated home office with fast and reliable high- speed network. MacBook Air computer. Comfortable with web conferencing tools. 40 plus years in the customer service industry. Dependable. Excellent organizational skills. Quick learner, self-motivated and articulate. An excellent team member. History of job advances. Handles tasks with accuracy and efficiency.

• 32 years working in the various roles in the field of child abuse and neglect.

• Excellent Time Management • Insurance verification

• Medical Records & Medical terminology • Scheduling

• Front Desk • Intake Experience

• Microsoft Office • Case Management

• Crisis Intervention • EMR Systems

• Title Processing • Critical Thinking

• Organized & Detailed • Excellent Oral & Written Communication Skill

• Works extremely well with diverse populations Ability to establish and maintain harmonious professional relationship

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Ability to work in a high - volume high stress

environment

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Contact this candidate