Business Development Team Lead

Johnny Nguyen

●**** N. Seeley Ave. ● Chicago, IL 60647 ● 773-***-**** ● *********@*****.***

Experience

Loop Returns, Columbus, OH July 2021 - July 2022

Account Executive

Generated over $350K in sales and presenting over 25 demos to small business merchants weekly

Averaged 105% in closed ACV quota attainment

Created call scripts, demos, cadences, and pricing proposals as team lead and first initial hire for SMB team

Negotiated and signed on merchants who generated under 1 million GMV

Prospected 20 merchants weekly by utilizing email and phone cadences Returnly, Chicago, IL December 2019 - July 2021

Business Development Representative

Generated over $400K in revenue by providing over 200 Sales Accepted Opportunities

Created over 300 opportunities by establishing communication with potential merchants via inbound and outbound

Averaged 120% monthly quota by scheduling over 20 demos per month

Reached out to C-Level executives to show how Returnly can provide value by streamlining returns and ex- changes

Trained and coached 3 BDRs to handle inbound and outbound calls as team lead Hireology, Chicago, IL February 2019 - December 2019 Customer Success Associate

Handled 30 reactive cases per day, set up Executive Business Reviews, and executed health based trigger calls to save accounts

Maintained relationships utilizing Salesforce as an account manager of the Pooled Success team that han- dled over 700 accounts

Manager of the Queue Support; handled immediate calls about training, contract, product issue, recruit- ment, and worked with sales to schedule demos

Negotiated with accounts in Pooled Success in regards to contract renewals, cancellations, upgrades, and downgrades

Vivid Seats LLC, Chicago, IL March 2018 - December 2018 Senior Sales Executive

Consistently met and exceeded performance metrics including: established sales conversion rates and daily performance metrics

Generated over $1M in revenue within 10 months

Processed high valued orders on events such as the Super Bowl, Masters Golf, NBA Finals, etc.

Pitched corporate events, season tickets, suites, and group outings to clients through outbound/inbound calls

Reno Aces/Reno 1868 FC, Reno, NV May 2017 - December 2017 Corporate Partnerships Coordinator

Maintained and developed relationships with over 50 partners that generated over a million dollars in rev- enue

Developed Proof of Performance reports for partners monthly as well as providing detailed event recaps throughout the season

Assisted the Corporate Sponsorship team in developing/maintaining client relationships, client marketing/ sponsorship strategies, contract renewals, the production of proposals, and presentations

Developed and utilized Adobe Photoshop skills for new proposals, presentations for season recaps, and re- newals

Education

Northern Illinois University, DeKalb, IL

Major: Marketing with Sales Certificate

Minor: Communications

Graduation Date: 2016

Foreign Language: Vietnamese

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