Customer Service Certified Nurses
Resume:
Melissa I Anderson
Malvern, OR *2104
adx7mg@r.postjobfree.com
Objective
To obtain a career in a rewarding and exciting field while still learning and expanding my intellect.
Professional Skills
●Microsoft Office
●Microsoft
●Office Procedures
●Telephone Skills
●Customer Service Skills
●Windows
●Vital Taking
●dBase III
●Lotus 1-2-3
●WordPerfect 5.1/6.1
●Filing/Editing
●Typing (35+wpm)
Accounting
Qualifications
Developed ability to work in a fast-paced atmosphere
Maintained excellent customer relations and developed customer rapport
Diplomatically resolved customer complaints on as-needed basis
Ability to follow instructions well and make decisions with no supervision
Delegated responsibilities to employees to meet company’s expectations
Effectively developed telephone communication skills and consistently met quotas
Maintained the typing of Officer and Enlisted Performance Reports
Maintained all record-keeping procedures without error
Education
Diploma
Mesa Verde, Citrus Heights, Ca
Completion Date: 06/95
Certification
Office Technology Program/Secretarial Specialty
Keesler AFB, Biloxi, MS
Completion Date: 06/96
Certified Nurses Aide Program
Indian River Community College, Okeechobee, Fl
Completion Date: 09/00
Employment History
Food Prep, Sonic, Benton, AR 72015
09/21-12/21
Quality Control, Meduri Farms, Dallas OR 02/19-10/20
Housekeeping, Dillard’s Department Store, Daytona Beach, Fl. 09/08- 03/10
Housekeeping, Driftwood Beach Motel, Ormond Beach, Fl. 02/07-08/08 Salesperson, Waffle House, Ormond Beach, Fl. 02/04-03/08
Salesperson, Good Fellows, Hot Springs, Ar. 02/03- 01/07 Certified Nurses Aide, Okeechobee County Nursing Home, Okeechobee, Fl 09/00-01/03
Information Management, United States Air Force, Mountain Home AFB, Id 06/96-08/00
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