Disaster Recovery Computer Science
Resume:
Bobby Brockman
Birmingham, Alabama 35242
205-***-**** – Office adx7l8@r.postjobfree.com 205-***-**** – Home
Accomplished MBA professional leader with multiple years of experience in the information technology and communications environment. Areas of expertise include managing numerous IT projects to completion and real time problem resolution with customer.
Accomplishments
PROFESSIONAL EXPERIENCE
AT&T, IBM and Kyndryl – Birmingham, Alabama 2000-Present
Backup Administrator/Sr . (Enterprise Backup and Recovery) 2000- present
Support multiple backup and recover management products (Netbackup, Avamar, Networkr)
Diagnose and resolve backup and restore problems within each environment.
Provide client support to the customer in major issues.
Provide expertise for Disaster Recover for multiple applications.
Successful implementation of disaster recovery plans
Maintain backup and disaster recovery plans
Customer liaison for major applications in the backup / recover arena.
Provided support and expertise to ensure proper usage of resources
assisted in ordering of equipment for backup / recover.
Configure and support servers in the ATT environment (includes Solaris, AIX, HP, Linux, and Windows).
Support processes and procedures to ensure customer data is available.
Proficient in providing technical and operational support
Work with diverse groups in resolving problems and getting clients back in production from a backup / recovery prospective.
Provide training on various backups and recovery products that relate to this particular environment to various personnel within the organization.
Participate in projects for new software / hardware implementation
Provide training, troubleshooting, technical advice and direction to other members of the team.
Staff Analyst – Platform Services (Unisys) 1996-2000
Diagnosed and resolved security software issues
Developed process and software to ensure compliance with company security standards
Coordinated responsibilities and support for network communications products
Resolved PC software problems within the Unisys group
Ensured security compliance to company standards in the Unisys environment
Staff Analyst Platform Services (System Managed Storage) 1988-1996
Participated in design and implementation of software tools to monitor and report storage disk and tape utilization
Supported the conversion of data centers to an automated storage environment, System Managed Storage (SMS)
Evaluated and recommended vendor software for analyzing storage problems
Evaluated vendor hardware
Bobby Brockman Page Two
PROFESSIONAL EXPERIENCE
(Continued)
Analyst – Techinical Support (MVS Performance) 1985-1988
Daily Monitoring and problem resolution to insure optimal usage of resources with on line response time agreement
Provide technical support to resolve MVS performance problems and issues
Supported and maintained vendor software packages to aid in resolution of performance problems
Participated in evaluation of vendor hardware
Analyzed and made recommendations for performance improvements
Aided in the development of procedures for migrating to new hardware
Analyzed application resource usage for planning purposes
ADDITIONAL SKILLS
Certifications – Symantec NetBackup 7.0 Administrator
Operating Systems: UNIX, Linux, Windows all flavors
Desktop Application Software: MS Word, Excel, Outlook, PowerPoint
EDUCATION
BIRMINGHAM SCHOOL OF LAW - Birmingham, AL
Degree -Juris Doctor (J.D.)
Passed Alabama State Bar
UNIVERSITY OF ALABAMA- BIRMINGHAM, Birmingham, AL
Degree - Master of Business Administration
Troy State University, Troy, Al
Degree - Bachelor of Science Computer Science
Major: Computer Science Minor: Math / Business
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