Barrie, ON

416-***-****

adx7kj@r.postjobfree.com

Jolene Charles

SKILLS

●Knowledge of medical terminology

●Familiar with Microsoft word program

●Team player and able to work well individually, Work effectively with a wide variety of clients.

●Highly organized and efficient with excellent time management skills

●Trained to complete all assigned tasks, and determined to ensure all clients meet.

EXPERIENCE

Woodpark Place, Barrie — Student/ Volunteer

February 2023 - May 2023

●Assist in the activities of daily living, including hygiene, feeding and toileting.

●Help clean glasses, dentures and hearing aids.

●Help in sorting and putting away laundry.

●Provided safe mobility support to help residents more around personal and public space.

●Observe and report to the nurse any change in behavior.

●Fellow care plan as per the requirement to care.

Bridge Point Hospital, Toronto — Administrative Assistant

2015

●Update patient information and records

●Kept records of files and timesheet

●Handling complaints of clients, customers, and citizens

●Performed general office tasks including incoming and outgoing shipments,

●Provide professional reception duties; handled multi line phone system, which responded to queries.

Universal Air, Toronto — Administrative Assistant

2013

●Check and order supplies as required.

●Accepted and distributed messages

●Operated variety of office equipment

●Assisted clientele as they enter the office and via Phone.

EDUCATION

Trios College, Brampton — PSW Student

Sept 2022

TDSB, Toronto- Highschool Diploma & Certificate in Medical Administrative Assistance

Certificates

First aid and CPR/AED certificate

Recognition of learning of Canadian remote access for Dementia learning Experience certificate

Gentle Persuasive approach

NACC certificate

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