Administrative Assistant Case Manager

TIFFANY DEAN ***********@*****.***

**** ** **** *******, ***** Florida 33147 Primary: 407-***-****

Executive Profile

A highly talented and enthusiastic Administrative Assistant with a great deal of experience providing office support for multiple supervisors and also maintaining professional relationships with executive staff.

Core Professional Strengths

Word Processor

Accounting / Bookkeeping

Team Player

Multi-line Switchboard

Billing Enrollment

Customer Focused

Accomplishments

Solid ability to effectively present information and reports in a timely fashion.

Exceptional ability to effectively multi-task several complex assignments with tight deadlines.

Excellent organization and coordinating skills, and ability to analyze and solve problems.

Strong ability to maintain high level of confidentiality and security of information.

Software Proficiency

MS Office Suite (Word, Excel, Power Point, Outlook)

Employment History

Best Holiday Suites Miami, Florida

Administrative Assistant 2014 – 2016

Managed a variety of administrative and clerical functions in a high volume office. Worked independently with little to no supervision. Answered phones on a multi-phone line and directed incoming calls. Processed and distributed mail. Designed and produced corporate communications and general correspondence. Reconciled daily cash receipts and deposits. Entered information in the data base system.

Department of Children and Families Miami, Florida

Interview Clerk / Clerk Typist 2007 - 2008

Provided appointments to clients and conducted interviews for the food stamp and Medicaid programs. Completed case notes after each client session in a data base system and scanning information into the system. Responsible for assigning each case to a case manager. Assisted with monthly reports in a timely fashion.

Volunteer Experience

The Church Guilty of Love Miami, Florida

Administrative Assistant 2013 – Present

Worked directly with the pastoral staff to coordinate church activities and input the information on the church calendar. Responsible for new membership information and recording. Responsible for maintaining all of the church finances and book keeping. Responsible for coordinating meetings, sorting church mail, answering e-mails, creating bulletins for church services and returning phone calls and written responses when instructed by the pastor. Fields personal concerns from the general public and members and direct them to the appropriate personnel.

Education

Miami Central Senior High School – Diploma 2004

Barry University – Expected graduation 2018

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