Customer Service Quality Assurance
Resume:
Precious Williams
Completes All Tasks
Decatur, GA 30034
adx7je@r.postjobfree.com
candidate will be responsible for picking orders as assigned by Warehouse Management
Required to verify the accuracy of the order and sign the pick ticket
Build pallets per pick ticket order with 100% accuracy and attention to detail
Loading and unloading of products onto trucks as assigned by management
Counting, rotating, and maintaining fresh and properly dated inventory
Must be able to lift 50lbs and be on your feet the majority of the day
Must be a team player with a positive attitude.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Team Member
Popeyes Louisiana Chicken - Decatur, GA
June 2022 to October 2022
Greet Customers in a timely manner. Receive orders gently. Repeat ordered items and offer options to
add to order. Receive monies. Deliver correct change. Process order with a smile and invite Customer
to return soon. Drive thru essential.
Quality Assurance Inventory Controller
Walmart E-Commerce Distribution Center - Union City, GA
August 2020 to May 2022
Store 8240
10-hour shift active numerical barcode satisfying product with location information ideal for consumer
online ordering.
Renew package secure package surroundings and number of items requested in said location for proper
purchase from online customer.
Demanding walk schedule for 10 hours lifting bending stretching wiping dusting counting until location
is finished.
Accomplished 100 Plus locations daily successfully.
Perpetuate locations to prepare for age whip counting and dutifully renewing barcodes for lost inventory
items to be purchased on demand.
Order Picker/Packer
Hanesbrands Rural Hall - Winston-Salem, NC
October 2021 to December 2021
Expeditiously retrieve UPC labeled items from location for shipping to customers.
Customer Service Representative
Bojangles Corporate - Winston-Salem, NC
June 2021 to November 2021
Greeting breakfast customers with a smile while expeditiously accepting their food order recording
their request In the proper computer program to be repeated back to them and given a quote of their
transaction price before sending it to the paying register.
Poll Worker
PDS Tech, Inc. - Atlanta, GA
August 2020 to April 2021
Election Field Support Technician
• Assemble Ballot Reading Devices
Personal Care Assistant
Quality Personal Care - Atlanta, GA
March 2020 to April 2020
Perform hygiene services for the elderly including bathing and dressing and administering medication
also light housekeeping sweeping mopping preparing meals testing sanitize restaurant cleaning the
birdcage cleaning the oven laundry services and disposing of garbage
Filet Mignon Expert Packer
Halperns' Steak and Seafood - Union City, GA
March 2018 to January 2020
• Learned and Supervised Employees on total 6 lines of fast-paced machines delivering meat and
rearranging the machine for different size and styled packages. worked numerous hours no set schedule
to get off”
• “Trained numerous employees on total 6 lines of fast-paced machines delivering meat and rearranging
the machine 4 different size and styled packages”
Quality assurance of quickly pack clean and vacuum sealed meat packages firmly numbered and
positioned in desire case.
Trained numerous employees on total 6 lines of fast-paced machines delivering meat and rearranging
the machine 4 different size and styled packages.
Worked numerous hours no set schedule to get off. Employees on total 6 lines of fast-paced machines
delivering meat and rearranging the machine for different size and styled packages.
worked numerous hours no set schedule to get off. work until the job is complete.
Warehouse Worker
First Step Staffing Services - Atlanta, GA
March 2016 to March 2018
Elanders
Home Depot
Fed Ex
Ups
Estes
Picker
Packer
Assembly
Responsibilities
Repeatedly Insert Pallets of partial ordered product inside assembly line boxes.
Cut open boxes. Break down boxes. Sweep work area.
Order selector. Verify item number and location of delivery.
Work swiftly on aggressive production line. Quickly count and pack many boxes.
Prepare complete case for tape and expiration date.
Ready to pallet.
Stand for entire shift.
Hand break scalding chicken breasts to package on assembly line.
Event Staff
CSC - Atlanta, GA
December 2016 to March 2017
The Georgia Dome
Georgia State Bulldog Stadium
Secure arriving and departure position. Direct patrons to secure area. Answer geographic questions.
Secure boundaries. Shepherd patrons to exit safely.
Wrap Station Expert
Bojangles Famous Chicken N Biscuits - Dunn, NC
September 2015 to February 2016
Responsibilities
Open. Wash hands. Egg Fryer. Prepare ice and cold food condiment section. Adjust heat lamps. Stock
vegetables and meat variety section. Verbally communicate with fry and grill cook. Prepare large orders
for pickup. Constant Biscuit and Sand which preparation. Simultaneously prepare orders for dine-in as
well as drive-thru. Sanitize and clean stations hourly. Time cold products. Build salads. Clean dining room.
Clean Restroom. Empty Trash.
Accomplishments
Speed and Efficiency elevated.
Great Teamwork equals less problems.
Increased Customer Service Communication
Skills Used
Rapid Pace.
Trained Others.
Outstanding Customer Service.
Super Team Communication.
Server/Hostess
International House of Pancakes, LLC. - Atlanta, GA
March 2015 to September 2015
Responsibilities
Greet guests, seat guests, transport drinks and food to guests, communicate with cook for guests, pre-
bus tables for guests, collect credit card information and monies for IHOP.
Say goodnight to guests and sanitize table and seating area. Train incoming Server/Hostess Employes
successfully.
Accomplishments
Regular Guests
Successful Closing Times
Training Incoming Employees
Comfortable Customer Service
Skills Used
Customer Service
Telemarketing Representative
Key Standard Staffing - Atlanta, GA
March 2005 to June 2007
Responsibilities
Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade
potential customers to purchase product or service.
Accomplishments
Team worker, high-spirited, and determined.
Skills Used
Excellent Communication
Outstanding Customer Service
Good Listener
Post Event Housekeeping
Ameriserve Incorporated - Atlanta, GA
March 2001 to March 2006
Responsibilities
Polish, sweep, and mop sanitation stations. Wipe high volume travel rails. Sanitize waste barrels and
discard garbage.
Accomplishments
Stable work record.
Independent Citizen.
Lifetime Associates
Skills Used
Fast paced
Hardworking
Quick learner
Material Handler/Assembler
Custom Molders Incorporated - Durham, NC
June 1997 to August 2000
Responsibilities
Remove hot molded parts from machine, trim, add supplies, and package recorded amount onto pallet
for delivery.
Accomplishments
Great Associates
Great hours
Independent Household
Skills Used
Fast paced
Hardworking
Flexible schedule
Good listener
Hostess/Server
International House of Pancakes, LLC. - Atlanta, GA
Education
High school or equivalent
Seventy First Senior High School - Fayetteville, NC
1988 to 1991
Skills
• Packing
• Warehouse Associate
• Picking Packing
• Warehouse Associate
• General Labor
• Picking
• Senior Care
• Telemarketing
• Laundry
• Cooking
• Meal Preparation
• English
• Materials Handling
• Assembly
• Pallet Jack
• Caregiving
• Load & Unload
• Order Picking
• Cleaning Experience
• Home Care
• Hoyer Lift
• Pallet Jack Experience
• Packaging
• Warehouse Experience
• Food Service
• Shipping & Receiving
• Nursing
• Memory Care
• Developmental Disabilities Experience
• Assembly Experience
• Manufacturing
• E-Commerce
• Alzheimer's Care
• Medication Administration
• Dementia Care
• Administrative Experience
• Quality Assurance
• Personal Assistant Experience
• Quality control
• Basic math
• Cashiering
• Leadership
• Patient Care
• Warehouse Management
• Warehouse distribution
• Computer literacy
• Computer skills
• Heavy lifting
• Communication skills
• Customer service
• Hotel experience
• Organizational skills
• Restaurant experience
Certifications and Licenses
First Aid Certification
Food Handler Certification
March 2023 to March 2026
ServSafe Food Handler
March 2023 to March 2026
Assessments
Forklift Safety — Completed
February 2020
Best practices and safety hazards in forklift operation
Full results: Completed
Work style: Reliability — Expert
June 2022
Tendency to be reliable, dependable, and act with integrity at work
Full results: Expert
Warehouse safety — Proficient
May 2022
Using safe practices in a warehouse setting
Full results: Proficient
Customer service — Proficient
May 2022
Identifying and resolving common customer issues
Full results: Proficient
Work motivation — Highly Proficient
April 2021
Level of motivation and discipline applied toward work
Full results: Highly Proficient
Forklift safety — Completed
February 2020
Best practices and safety hazards in forklift operation
Full results: Completed
Cleaner fit — Expert
June 2022
Measures the traits that are important for successful cleaners
Full results: Expert
Customer focus & orientation — Completed
May 2022
Responding to customer situations with sensitivity
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.
Contact this candidate