LAMPTEY Ophelia L
WAITRESS/SERVER/BUFFET ATTENDANT O
Contact Info Profile
Los Angeles Flats, Cnr Troye &
Rissik Street, Sunnyside, Pretoria
Gauteng, 0002, ZA
adx7e5@r.postjobfree.com
Customer Service driven Waitress/Server/Buffet Attendant. Experience in a range of different food establishments. Excellent communication skills to achieve efficient customer service. I accept challenges in positive ways and I would like to see myself going beyond ordinary expectation.
Core Competencies Experience
Hygiene and
sanitation standards
Communication skills
Liquor laws and
regulations
Hospitality etiquette
Friendly customer
service
Team player
Food and Beverage
Pairing
Food Knowledge
Preparation and
Presentation
Techniques
Skills
Time Management
Attention to Detail
Planning and Organising
Ability to Work Under
Pressure
Adaptability
Computer Literacy
Waitress, Baobab Café and Grill
August 2016 – July 2019
Key Responsibilities:
Greet and escort customers to their tables
Present menu and provide detailed information when asked
Prepare tables by setting up linens, silverware and glasses
Inform customers about the day specials
Offer menu recommendations upon request
Upsell additional products when appropriate
Take accurate food and drinks orders
Check customers ID’s to ensure they meet minimum age requirements for alcohol consumption
Communicate other details to the kitchen staff
Accept food and drinks
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange the table settings and maintain a tidy dining area
Deliver cheques and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleaning
Meet with restaurant staff to review daily specials or changes to the menu and service specifications for reservations
Follow all relevant health department regulations
Provide excellent customer service to guests
LAMPTEY Ophelia L
WAITRESS/SERVER/BUFFET ATTENDANT O
Education
2009 – National Senior
Certificate/Matric
Begoro Presbytarian Secondary
School
2010 – Computer Proficiency
Debest Computer Training
Academy
2016 - Certificate in Nursing
Education
University of Pretoria
2012 – Certificate as Registered
Nurse
Netcare Education
1997 – Matric
Zwelivumile Secondary School
References
Available on Request
Cappucino’s Café and Pizzeria, Waitress
November 2019 - Current
Key Responsibilities:
Ensure customer receives the highest class service
Take particular measures for loss prevention
Deal with customer queries and problems
Dealing with customer payments
Providing excellent waitress service to ensure satisfaction
Making menu recommendations
Make sure all tables are clean for next customer Registered Nurse (Coronary Care Unit), Mediclic Heart Hospital June 2013 to December 2016
Key Responsibilities:
Providing comprehensive assessment to develop, implement and evaluate an integrated plan of health care and provide interventions that require substantial scientific and professional knowledge, skills and clinical decision making. References
Mr Moses Macauley(General
Manager)
Baobab Café and Grill
Mr Tawanda(General
Manager)
Cappucino’s Café and Pizzeria