Monica M.

Address: */** ********* **** ******,

Chakkarakuttai Village, Karigiri, Katpadi, Vellore – 632106.

Phone: +91-936*******.

E-mail: adx79z@r.postjobfree.com

CAREER OBJECTIVE:

To work and grow in an organization that recognizes ability, rewards achievements and learn to work in a challenging, learning and growth-oriented position in a progressive organization where I can use my skills and abilities to contribute towards organization’s growth.

EXPERIENCE:

Detail-oriented quality assurance specialist with 3 Years of experience in quality inspection and issue detection. Successfully executes testing methodologies to identify gaps and make recommendations for process improvements.

Company: Kriya IT Pvt Ltd, Vellore

Role : Quality Assurance(Catalog)

Catalog Specialist:

Worked with KRIYA IT Pvt Ltd. (Partner of Next Wealth Entrepreneurs Private Limited (www.nextwealth.in)) is an IT Services company founded by four accomplished industry veterans and is based in Bangalore, India), Chittoor and Vellore.

Having experience in E-Commerce Domain “Walmart”.

Over 2 Years of experience in Walmart catalogue process, Product Catalogue Data Structuring in Walmart catalogue Project and Object identification marketplace product listings and analytic.

Lead critical projects, work on key initiatives and help transitioning the team to on-board programs to compliance operation.

Maintained working spreadsheets with the cross-referencing information to ensure data was accurate and formatted in a way that translated to a live website.

Populating and proposing content for the product catalogues on the online Walmart websites.

Manage the day-to-day volumes of the assigned tasks and ensure the given SLA are met per quality standards.

Populate 100% accurate content from various sources (Brand Websites, E commerce Portals, Product info Pages, Seller’s, Subject Matter Experts) for specific as well as general information about the product through various channels.

If there is a possible default on SLAs or quality, flag the escalation in time to the manager.

Create and review the product catalogs for H&I, Vehicle, Home and Books etc., products which includes filling all the information about the product as per category guidelines & adding catalogue images as per image guidelines.

Data Analyst:

Over 1 Years of experience in data analyst role in production team

Develop real time batch processing and automated logger to generate accurate reports

Modify and re-develop existing interfaces to remove bugs and increase efficiency of the applications

Ability to manage and resolve conflict; facilitate communication and identify differing alternatives/approaches. Having an experience in product matching.

Handling user queries (often requiring in depth analysis of the technical and/or business logic of our systems). Having good relationship with the team and the supervisor to ensure the smooth delivery for the day.

Ability to understand the different products in e-commerce platform, (Walmart, Amazon) etc.,

TECHNICAL SKILLS AND TOOLS:

•Tools: Task monk, Wall-E

•Software: Microsoft Office, Excel, PowerPoint Presentation, PowerPoint BI, Vlook up, Macros

•Operating System: Windows, Ubuntu, Linux

EDUCATION:

•Kingston Engineering College, Katpadi – Bachelor of Engineering (Electronics and Communication) – 2015 to 2019 - 84%.

•Auxilium Girls Higher Secondary School, Vellore – H.S.C - 84% in 2015.

•Auxilium Girls Higher Secondary School, Vellore – S.S.L.C - 97% in 2013.

AREAS OF EXPERTISE:

•Catalogue, E-commerce and Data Tagging

•Strong decision-making and problem-solving skills

•Quality Assurance and Control

•Creating document reports for client.

•Project Management

INDUSTRIAL TRAINING:

•Infogro Technologies

Real time concepts of Software and Networking

•Spiro Solution Pvt Ltd

Image Processing

SOFTSKILLS:

•Logical and Critical thinking.

•Team Building and collaboration

•Adaptable to the environment.

•Strategic Planning

•Prioritization and Follow -Through

PERSONAL INFORMATION:

•Fathers Name: Meganathan M.

•Date of birth: 15th May 1997

•Languages Known: English, Tamil and Telugu

•Nationality: Indian

•Hobbies: Listening Music

DECLARATION:

I hereby declare that the above written particulars are true to the best of my knowledge and belief.

Place: Vellore

Date: 08-05-2023 (Monica M)

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