Suzanne B. Crooker

** ******* **., ********, ** 02343 (H) 781-***-**** (C) 508-***-**** email: adx78i@r.postjobfree.com

SUMMARY

Experienced accounts receivable/payable and administrative professional. Possess strong attention to detail, data entry, organizational, record management, time management, the ability to work independently, computer (MS Office Platform), communication and customer service skills.

EXPERIENCE

TAYLOR OIL NORTHEAST, HOLBROOK, MA 2003 - PRESENT

Sr. Accounts Receivables/Payables Specialist

Managed over 730 receivables/payables accounts totaling approximately $18M in annual billings

Posted and verified all incoming payments, and maintained daily cash receipts journal

Processed deposits using Remote Deposit Capture (RDC)

Maintained bank reconciliations and financial reports

Processed and posted all credit card payments to customer accounts

Processed incoming ACH payments

Placed customer collection calls as necessary

Maintained Office supplies inventory

FASANOS CATERING, BRAINTREE, MA 1984 - 2003

Head Banquet Room Manager

Managed large scale (200+ people) events. Responsible for wait staff and food preparers.

Handled customer inquiries and concerns

STATE STREET BANK AND TRUST, CO., QUINCY, MA 1989 – 1995

Sr. Administrative Assistant

Provided administrative support for Area Comptroller of Global Financial Asset Services and staff (10 Financial Analysts)

Prepared and distributed confidential monthly revenue and budget reports

Handled customer inquiries for various Mutual Funds as required

NORTHROP CORPORATION, NORWOOD, MA 1985 - 1989

Sr. Technical Data Coordinator

Provided administrative support to Director of Manufacturing and staff (8 Managers and 70 FTEs)

Prepared/verified technical data packages for submission to the government, suppliers, and customers

BAY BANK NORFOLK, DEDHAM, MA 1983 - 1985

Student Loan Administrator

Consulted with borrowers and Massachusetts Higher Education Officials regarding loan statuses and disbursements

EDUCATION

BRIDGEWATER STATE COLLEGE, Bridgewater, MA (1982 - 1985)

NORTHEASTERN UNIVERSITY, Boston, MA (1985 - 1989)

Coursework in General Education and Business

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