SHONDALAYA D. RICHBURG
**** *. ***** ****** #****, LAS VEGAS, NV 89147 909-***-**** E-MAIL: **********@*****.***
SUMMARY
Results oriented Procurement & Supply Chain Professional with 20+ years of comprehensive leadership in Operations Management & Contract Negotiation. Proven ability of implementing diverse cost saving initiatives & category strategies resulting in multimillion-dollar savings in company spend. Extensive procurement, safety & project management experience overseeing multiple projects simultaneously throughout the RFP, contract bidding & award process. Assertive team player who is adept in working with all levels of leadership. Hospitality industry experience including night audit functions, A/R & A/P & portfolio reconciliation.
EDUCATION
Concordia University Irvine (CUI), Townsend Graduate Institute
-Master of Arts, Clinical Mental Health Counseling – In Progress (Spring 2026 Completion)
University of California, Los Angeles,
-Bachelor of Arts, Political Science – June 2000
EXPERIENCE
December 2022-Present Hilton Grand Vacations Las Vegas, NV
Audit Specialist, Resort Operations
Reconcile guest portfolio balances in Hilton’s reservations system
Perform night audit accounting functions for over 80 Hilton brand properties and ensure SOP compliance
Manage Excel spreadsheet accounting logs for corporate finance reports
Perform Accounts Receivable functions to ensure guest folios are accurately reconciled
Interface with third party wholesalers to collect credit card payments for guest reservations
November 2015-November 2021 Southern California Edison Pomona, CA
Procurement Contract Manager
Negotiate MSA contractual terms & conditions between Edison’s Substation Construction & Maintenance team & external Contractors in the utilities industry.
Maintain consistent communication with suppliers to ensure adherence to executed contract agreement.
Ensure the integrity of Edison’s bidding process beginning with the Request for Proposal (RFP) through PO issuance to awarded Contractor.
Execute Purchase Orders, Change Orders, and Category Strategy contracts within the SC&M Operating Unit.
January 2013-November 2015 The Home Depot – Rapid Deployment Center Ontario, CA
Transportation/Operations Manager
Manage daily Transportation Department objectives and goals by leading a small team of hourly associates.
Oversee successful delivery of products to over 90 Home Depot stores by in-house third-party carrier.
Conduct performance appraisals, provide training and development to team by coaching & feedback.
Drive high standards of safety, quality and SOP compliance within the team to achieve high performance levels.
October 2011-January 2013 Ross Distribution Center Moreno Valley, CA
Operations Manager
Manage team of Supervisors and 40 hourly associates on the 2nd shift operations in the Warehouse Department.
Conduct supervisor performance appraisals, mid-year & year-end reviews, provide feedback & training.
Schedule & communicate daily operational goals and plan to Sr. Managers and Direct Reports.
Oversee the processing of aging products to ensure prompt delivery to Ross stores nationwide.
Hire, train and develop exempt associates to become ready for Ross’ Manager in Training Program.
SHONDALAYA D. RICHBURG
February 2010-September 2011 Toys-R-Us Distribution Center Rialto, CA
Asst. Transportation Manager
Manage a fleet of 50 truck drivers, dispatchers, fleet mechanics and clerical support staff.
Maintain driver safety, compliance of DOT regulations and CSA 2010 initiative, and enforce company policies.
Manage drivers’ on-duty and drive time, electronic logs, CDL renewal and safety performance.
Lead successful completion of fleet’s bi-annual BIT inspection with 100% DOT compliance
July 2007-March 2009 Avon Products, Inc. Pasadena, CA
Operations Manager - North America Supply Chain
Manage the night shift operations of 150+ non-exempt associates throughout various distribution capacities.
Lead a small team of exempt Supervisors in day-to-day functions of the night shift operations.
Drive performance production of night shift operations through strategic leadership techniques
Manage daily, weekly, and monthly financial performance of the night shift operational team.
September 2004-July 2007 Avon Products, Inc. Atlanta, GA/Pasadena, CA
Operations Supervisor - North America Supply Chain
Promoted to Pasadena’s Distribution Center Night Shift Operations Manager in July 2007.
Supervise multiple shift operations of 30+ non-exempt Receiving and Warehouse associates.
Interface with internal and external Supply Chain customers regarding inbound shipments.
Drive associate performance through coaching and feedback, performance management, and annual reviews.
January 2003-September 2003 EasyLife Furniture Glendale, CA
Store Manager
Oversee daily furniture store operations; open and close the store daily.
Coordinate delivery of merchandise from company warehouse to showroom floor.
Manage a small team of sales associates by ensuring customers’ service needs are met.
Maintain daily General Ledger and report financial monthly store revenue to Corporate Office.
July 2000 – January 2003 Target Corporation Distribution Centers Fontana, CA/Phoenix, AZ
Operations Group Leader
Supervise 40-50 non-exempt team members in a warehouse/distribution center environment.
Hire and train personnel, including employee development, performance reviews, transfers and promotions.
Manage Level of Service of trucks from warehouse to ensure timely delivery of products to 100+ Target stores.
Successfully transitioned from a mature DC in Fontana, CA to start-up new DC in Phoenix, AZ
PROFESSIONAL DEVELOPMENT/TRAINING
Target Logistics Leadership College Training Certificate
Women Unlimited, Inc. Leadership Development Program Graduate
Home Depot University Graduate
Certified Smith System Driver’s Training Instructor
SKILLS/INTERESTS
Highly proficient in Microsoft Office (Access, Excel, PowerPoint, and Outlook)
Ambassador for the National Multiple Sclerosis Society, Nevada Region – Annual MS Walk