Customer Service Set Up

PROFESSIONAL EXPERIENCE

Owner May **** to March *020

Red Square Boutique and Record Shop at Reno, NV

Owned and operated a small boutique store, attending to daily operation management, recruiting, interviewing, and hiring staff, ensuring high standards of customer service, stocking shelves, and bookkeeping.

Kept records of purchases, sales, and requisitions, inventorying stock, and reordering when inventory dropped to a specified level.

Reconciled the cash register at end of day, ensuring that sales and cash reserves matched; made bank deposits and kept daily records of expenditures, profits, and losses.

Provided excellent customer service by greeting and assisting customers and responding to customer inquiries and complaints; informed customers of product information, including materials, origin, use, and quality upon request.

Serviced 200-300 customers per month with an average monthly profit of $4,000-$5,000.

Server May 2013 to August 2016

Roundabout Catering at Reno, NV

Monitored food distribution for an average of 100 guests per event, ensuring that meals were delivered to the correct recipients and that guidelines, such as those for special diets, were followed.

Placed food servings on plates or trays according to guidelines for given event and loaded trays with accessories, such as eating utensils, napkins, or condiments.

Cleaned and sterilized dishes, kitchen utensils, equipment, and facilities.

Assisted in event set-up and take-down, including tables, chairs, tablecloths, arrangements/decorations, dishes, silverware, and food preparation materials.

EDUCATION

Truckee Meadows Community College at Reno, NV 2010 to 2013

Associate Degree in Arts and Science, Culinary Arts