PROFILE
Skilled customer service and retail specialist with several years of retail experience
Effective problem solver, listener and communicator with the ability to multi-task duties
Experienced working in fast paced environment that demands organizational, advisory, communication, technical, and interpersonal skills
PROFESSIONAL EXPEREINCE
January 2009-Present ABC Wireless Chicago, IL
Cashier
Assist customers with cash, check, credit card, or automatic debit transactions
Process new and continuing phone services
Troubleshoot problems with client phone services and cellular equipment
Count money in cash drawer at the beginning of shifts to ensure that amounts are correct and that there is adequate change
Order and restock store inventory
Maintain the upkeep of all store displays
Other duties assigned by owner
June 2003-May 2004 A.W. Roberts Construction Hazel Crest, IL
Laborer
Assisted in all custodial duties of the company
Stocked various building materials
Transported building materials between work sites
December 2000-February 2001 Midland Packing Crestwood, IL Packer
Performed all custodial duties of the company
Prepared chemicals for storage and shipment
March 1999-January 2001 Blockbuster Video Chicago, IL
Customer Service Specialist
Assisted customers with video rentals and merchandise purchases
Trained and supervised new hires
Maintained store displays on a daily basis
EDUCATION
High School Diploma June 1998
George H. Corliss High School