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Office Assistant Customer Service

Location:
Tulsa, OK
Posted:
July 09, 2023

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Resume:

DEBORAH KAY WILSON

**** **** **** ******

APARTMENT 409

TULSA, OKLAHOMA 74136

918-***-****

I have over 2 yrs office experience with school and clerical work combined. I am seeking a full time position in a fast paced environment. I am a self starter and can work with little supervision. WENDY’S: May 2021-October 2021

Shift Leader

I was responsible for managing crew members and training them to do their jobs. Skills: Customer Service, Cashier, Grill duties, Window, Counting the safe, Keeping the food at safe temperature levels, Cleaning the Restaurant, filing in for the Restaurant Manager when needed.

SAM’S CLUB: March 2018-to Present

Cashier

Retrieve cash from cash office, sell memberships, redline, greet members at the front entrance and as at register, count items and wish members a good day at exit door, scan items, take money, credit, debit, and gift card payments, zone and clean, an experienced runner i.e. unloading and loading carts, worked also in bakery as a wrapper. PEOPLELINK STAFFING: December 2014-January 2015, Tulsa, Oklahoma Administrative Secretary

Answered multi-phone lines, took messages, greeted clients and filed documents, shredded documents, made copies of work related documents, assisted the public with general information, and made appointments for clients. APAC: November 2014 Tulsa, Oklahoma

Human Resources

Helped organize files by creating new files and filing old documents. TULSA HEALTH DEPARTMENT: October 2014, Tulsa, Oklahoma Receptionist

Answered Switchboard, transferred calls, booked meetings, reserved the conference rooms, assisted the public with general information, and greeted visitors.

PAUL TRANSPORTATION, INC.: September 2014, Tulsa, Oklahoma Receptionist

Answered multi-phone lines, used Outlook, typed up documents for the Safety Department, helped HR and Accounting with extra duties, mailed out documents, prizes, and gifts using the postal machine, faxed documents, and made copies on copier. OKLAHOMA VOTER ADMINISTRATION: August 2014, Tulsa, Oklahoma Labor Worker

Put up and took down voting booths for election in various locations in Tulsa, Oklahoma. WEST CORPORATION-TOYS-R-US: November 2013-January 2014, Tulsa, Oklahoma Tier 1 Customer Care Agent

Answered calls from guests, assisted guests with orders, sales, and replacement items, created and sent emails to customers, and helped register guests for Tabeo accounts online.

HOME SCHOOLED MY DAUGHTER: August 2010-May 2013

WALMART NEIGHBORHOOD MARKET: August 2008-June 2010, Tulsa, Oklahoma Cashier

Greeted customers, scanned items, used a keyboard, returned unwanted items to the shelves, marked items for claims department, tended money, and cashed checks for customers.

WORKED AT VARIOUS RESTAURANTS: September 2007-August 2008, Tulsa, Oklahoma WALMART SUPERCENTER: June 2007-September 2007, Tulsa, Oklahoma Cashier

Greeted customers, scanned items, used a keyboard, returned unwanted items to shelves, ordered displays, cleaned registers, tended money and cashed checks for customers.

COMMUNITY ACTION PROJECT: November 1998-December 1998, Tulsa, Oklahoma Home Renovator

Renovated old house to get them ready to sell for HUD home buyers. STAY AT HOME: August 1997-November 1998

GUARANTY ABSTRACT COMPANY: August 1997, Tulsa, Oklahoma Runner

Delivered Abstracts to companies and Attorneys in the local area. CASA BONITA: October 1996-December 1996, Tulsa, Oklahoma Waitress

Seated customers, served them their drinks and food, refilled food and drinks, and washed dishes. TULSA FIRE DEPARTMENT HEADQUARTERS: August 1996-September 1996, Tulsa, Oklahoma Receptionist

Answered multi-phone lines, greeted clients and staff, answered general questions from the public, assisted senior secretaries with extra duties, and filed documents on employees.

TULSA FIRE DEPARTMENT FIRE MARSHAL’S OFFICE: June 1996-July 1996, Tulsa, Oklahoma Receptionist

Answered multi-phone lines, dispatched information to fire marshal’s over the radio, filed documents, faxed, copied, scanned documents, assisted senior secretaries with duties, answered general questions from the public, typed emt cards on typewriter, and took and delivered messages to fire marshal’s and training officers. TULSA DRILLERS: March 1996 Tulsa, Oklahoma

Receptionist

Answered the phones, made announcements over the loudspeaker, filed documents, faxed and made copies of letters and other documents to clients, assisted the president with a budget plan, greeted staff, players, and guests. WILLIAMS COMPANY: February 1996, Tulsa, Oklahoma

Office Assistant

Helped create a library consisting of Health Care Reform Articles. JOHN CRANE LEMCO: February 1996, Tulsa, Oklahoma

Receptionist

Answered multi-line phone, greeted clients, guests and workers, faxed, copied, and filed letters and documents. VARIOUS JOBS WITH ATTORNEY’S THRU BARBELLE’S TEMP SERVICE: June 1995-February 1996, Tulsa, Oklahoma LANG, JAMES, AND ASSOCIATES: May 1995, Tulsa, Oklahoma Runner/Office Assistant I

Answered phones, delivered legal papers to judges, filed legal documents at the courthouse, filed client information, pulled files from a tickler system, cleaned the law library, made appointments for clients, greeted clients, and worked with attorneys to gather information for clients.

JOHN B. NICKS LAW FIRM: February 1995-May 1995, Tulsa, Oklahoma Legal Secretary/Receptionist

Answered phones, distributed mail, cleaned the law library and kitchen, filed documents on the computer, and greeted clients. EDUCATION:

* Graduate of Tulsa Junior College, earned 40 College hrs in state program, Tulsa, Oklahoma, May 1993

* Tulsa Junior College - Graduate, Associates Degree, Legal Secretary major, May 1995



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