Jesica Chairez
*************@*****.***
Balch Springs
Skills
• Documents Management
• Team player
• Detail oriented
• Data entry and customer service
• Phone etiquette/ Multi- line phone system experience and MS Office
• Bilingual- English/ Spanish
Professional Experience
Fednat insurance company Sep 2021 - Current
Administrative Assistant
• answer calls
• Redirect call
• Send internal emails, for adjusters to call back
• Email information for escalation to supervisors
• Deescalate calls
• provide information and answer questions to incoming calls KGPCo - Irving, TX December 2020 to August 2021
Administrative Assistant
• Communicated with Team
• Monitored office supplies
• Responded to emails/faxes
• General clerical support duties including filing, faxing and Scanning documents Apex Supply 12/2019-9/2020
Receptionist/Cashier
• Greet customers
• Answer all incoming calls and take messages if needed to relay
• Process card and cash payments
• File electronic and hard copy documents
• Scan and fax documents as needed
• Assist office with admin help
• Maintain office supplies
On Demand Staffing 5/2018-10/2019
Administrative Assistant
• Provide admin and clerical support including mailing, scanning, faxing and copying to management
• Maintain electronic and hard copy filing system
• Perform data entry and scan documents
• Assist in resolving any admin work
• Maintain supplies for office
Drive Casa 3/2017 to 5/2018
Collections/ receptionist
• Manage receptionist area and greet clients
• Handled filing and records management
• Made collect call up to 80-100 daily
• Process cash and card payments and reconcile accounts Externship- Dr. Ingrid Arnold
Medical Assistant Externship
• Roomed patients
• Obtain vitals
• Venipunctures
• Prepared exam room
• Prepared patients charts
• Called in prescriptions
• Verified insurances
Education
Mesquite High- Mesquite TX High School –Diploma 2009 Remington College – Dallas Campus Graduated 03/2018 Medical Assisting