Service Advisor Maintenance Technician
Resume:
SUMMARY
I am an efficient Service Advisor with 5 years of experience with the #1 Selling Chevy Dealer in Illinois. Operates well with minimal supervision to meet demanding objectives.
CONTACT
adx6wt@r.postjobfree.com
708-261- 9899
Hazel Crest, IL
EXPERIENCE
Service Advisor
01/2021 – Present
Phillips Chevrolet, Frankfort, IL
Duties:
Communicating with customers about their vehicle repair needs and relaying information to the Service Technicians.
Greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about their employer’s range of services and contacting customers to update them about their vehicle’s repair status.
Making sure all records for vehicles are up to date and making sure all payments are processed efficiently.
Works well in fast pace environments but can adapt in any atmosphere.
Porter Supervisor
10/2019 – 01/2021
Phillips Chevrolet, Frankfort, IL
Duties:
Supervised contracted and in-house day porter staff.
Was responsible for daily inspections, addressing deficiencies in assigned cleaning areas, entering work requests into system, follows-up and assists day porters with daily tasks as needed.
Initiated personal development, communication, health and safety, as well as implementing rules and polices.
Duties of making sure entire building was locked and secured at night.
Porter
8/2018 – 10/2019
Phillips Chevrolet, Frankfort, IL
Duties:
Maintains new- and used-vehicle inventory appearance and performance by cleaning interior and exterior of vehicles, replenishing all vehicle fluids as needed, and replacing batteries when necessary.
Places buyer guides and stock tags in vehicles. Keeps new- and used-vehicle lots neat and orderly, moving cars as directed by the general manager and in accordance with dealership display standards. Cleans driveway and sidewalks.
Drives vehicles to and from service lane, service stalls, and parking lot as needed. Makes key tags for vehicles. Performs other duties as assigned.
EDUCATION
Kishwaukee College
Malta, IL
Associate Courses
in Science
Hillcrest High School
Country Club Hills, IL
Diploma, 2014
SKILLS
Computer Savvy
Equipment Handling
Strong Organization
Project Management
Resourcefulness
Self-Motivation
Team-Player
Strategic Multi-Tasking
Strategic Planning
Time Management
Verbal & Written
Communication
Email (Gmail & Outlook)
Google Sheets
MS Office Excel
MS Office Word
General Laborer 5/2015 – 8/2015
AAA Rental System, Markham, IL 60428
Duties: Performed heavy lifting and loaded in/out event equipment to venues. Performed regular maintenance/cleaning. Delivered, installed/set up and operated tents and other commercial equipment. Provided support to other departments when necessary and performed a number of duties related to fulfilling special events.
Sorter/Maintenance Technician 2/2015 – 4/2015
Diversified Recycling, Homewood, IL 60430
Duties: Sorted and processed recycling items. Lifted, carried, and pushed/pulled heavy items/equipment weighing 80 pounds when necessary. I had the opportunity to diagnosed mechanical problems and performed repairs and maintenance on recycling equipment to the upmost maximize safe and productive operational status.
Crew Member (Cooker) 7/2014 – 2/2015
Wendy’s, Orland Hills, IL 60477
Duties: Prepared a variety of foods using a warmer, fryer, slicer, grill, etc. to make salads and to thoroughly cook burgers, chicken, fries, and more in a timely manner.
SERVICE ADVISOR
JUWAN J. DODD
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