Customer Service Sales Representative

AMBERLY SCHOOLFIELD

PROFILE

Ambitious, driven, punctual, diligent, hard working, eager, self starter, willing to go the extra mile, organized, constructive, motivated

EXPERIENCE

IOS TECH ADVISER/CUSTOMER SERVICE AGENT, APPLE; HOUSTON, TEXAS 2021-2023

Assist Apple customers troubleshooting Apple devises; report lost or stolen devises; file claims on unauthorized charges and submit refund request for orders; provide professional customer service, maintain positive attitude, attend meetings via zoom with team members; continuously attend classes and courses relating to iOS tech support SALES REPRESENTATIVE/DESIGN CONSULTANT, POTTERY BARN; HOUSTON, TEXAS — 2019-2021

Maintain sales per hour goals daily/weekly/monthly, provide design services to customers, go on “in homes,” measuring spaces needed to assist in design, provide outstanding customer service to every customer, create floor plans for clients via design pro, perform open and closing duties, provide professional customer, create clientele’s ASSISTANT MANAGER, KIRKLAND’S; HOUSTON, TEXAS 2018-2019 Provide outstanding customer service, hire new employees, perform open and closing duties, stocking shelves with new inventory, Maintain sales per hour goals daily/weekly/ monthly, go on “in homes,” measuring spaces needed to assist in design, create floor plan via computer applications, provide professional customer, create clientele’s SALES ASSOCIATE, EVERYTHING BUT WATER; HOUSTON, TEXAS 2017-2018 Provide the upmost customer service, provide measurements to provide best experience possible, maintain sales goals daily, weekly, monthly, perform cleaning duties, assist with open and closing duties, maintain professional regimen EDUCATION

ARIZONA STATE UNIVERSITY — 2009-2010, ART INSTITUTE OF DESIGN AND MERCHANDISING 2010-2012 ART INSTITUTE OF HOUSTON 2018-2020