Delivery Driver Customer Service
Resume:
Yessine Fendri
Delivery Driver
******.******@*****.***
Sfax-Tunisia
Language
Seeking a challenging position as a delivery driver with a reputable company where I can utilize my exceptional driving skills, strong work ethic, and commitment to customer service to ensure timely and accurate deliveries. I aim to contribute to the company's success by providing exceptional service while adhering to safety regulations and maintaining a high level of professionalism.
Arabic English French
Define the tasks to be accomplished and coordinate their execution with the team.
Maintained records and managed accounts.
Managed 50 client accounts, achieving a 95% customer satisfaction rate and fostering long-term client relationships.
Hired and trained employees.
Manage the client relationship throughout the project development process.
Managed a team of 10 members, achieving a 30% improvement in team productivity
Manage the communication between the different actors of the project.
Ensuring coordination, collaboration and alignment among team members, and resolving conflicts or issues that may arise.
01/2021 – 04/2023 Business manager
Sfax, Tunisia Magazina.tn
PROFESSIONAL EXPERIENCE
Skills
Excellent driving skills
Communicating information to a team,
clients, and businesses
problem-solving abilities
Time Management
Adaptability
Customer service
Communication skills
attention to details
dependability and reliability
Profile
Yessine Fendri
Delivery Driver
******.******@*****.***
Sfax-Tunisia
Higher institute of business
administration of sfax
2019 - 2023 Bachelor degree of business administration (License management)
Volunteer work with an association.
Sports: Swimming, football, fencing.
Photography
Paris, France
EDUCATION
HOBBIES
REFERENCES
Professionalism in customer service.
Receive and relay information to central dispatch.
Verified order accuracy and completeness before departure, minimizing errors and ensuring customer satisfaction.
Use maps and other trip planning aids.
Record trip information such as vehicle mileage, fuel costs and any problems.
Collaborated with the warehouse team to ensure accurate loading and unloading of delivery items.
01/2019 – 01/2021 Delivery Driver
Sfax, Tunisia
Yassir express
09/2016 – 09/2026
Valid driver license
Sfax, Tunisia
https://www.magazina.tn/
https://yassir.tn/
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