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Customer Service Drive Thru

Location:
Edmonton, AB, Canada
Posted:
July 09, 2023

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Resume:

Baljinder

Kaur

Edmonton, AB

825-***-****

adx6qu@r.postjobfree.com

Summary

Detail-oriented professional known for applying excellent communication skills, energetic, empathetic, and dedicated to making a difference. Offers great customer service, time management and team skills. 3+ years of experience in customer handling.

Skills

Excellent communication and listening skills.

POS system expertise

Schedule management

Inventory management

Phone etiquette and customer handling

Strong analytical and problem-solving skills

Navigate multiple computer systems.

Equipment maintenance

Experience

JULY 2020 – CURRENTLY

Supervisor / Subway, 15321 Castle Downs Rd. Edmonton, AB

Complete administrative tasks such as answering phones and taking orders, ensuring food supplies are adequately stocked.

Implement sales strategies, like special offers and promotions.

Maintain the inventory, check the stock and reorder the stock.

Communicate well and use strong interpersonal skills to establish positive relationships with guests and employees.

Perform opening and closing procedures.

Response to the customer complaints and reviews and offer best solutions for negative customer responses.

AUGUST 2021-DECEMBER 2022

CASUAL Community Disability Support Worker, WJS Canada, Edmonton

Assisted clients with developmental disabilities in a private residential and group home setting achieve their goals, become more independent and involved in their community.

Build a supportive, professional relationship with the clients.

Adhere to agency Code of Ethics and Agreement of Confidentiality.

Ensured home maintenance e.g. cleaning, laundry, cooking, etc. is completed.

Established and maintained appropriate data collection and reporting procedures in line with the policies and procedures of the Agency.

DECEMBER 2021-31 MARCH 2023

Cashier and Burger Artist/ A&W, 5135 167 Ave NW, Edmonton

Perform all the cashier duties like customer handling, taking online and drive-thru orders and answering phone calls.

Help the kitchen staff with the orders preparation.

Stock up the front drive-thru area.

Perform all the temperature and sanitation checkups as required and fill the checklist document.

Education

ADMINISTRATION PROFESSIONAL

NORQUEST COLLEGE

EDMONTON, AB DEC 2021

PROJECT MANAGEMENT AND PROFESSIONAL COMMUNICATION - TECHNICAL AND BUSINESS

MACEWAN UNIVERSITY

EDMONTON, AB DEC 2020

MASTERS IN MATHEMATICS - MATH AND COMPUTERS

PUNJABI UNIVERSITY PATIALA

INDIA MAY 2019

Availability

FULLTIME

CLASS 5 DRIVING LICENCE



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