Baljinder
Kaur
Edmonton, AB
adx6qu@r.postjobfree.com
Summary
Detail-oriented professional known for applying excellent communication skills, energetic, empathetic, and dedicated to making a difference. Offers great customer service, time management and team skills. 3+ years of experience in customer handling.
Skills
Excellent communication and listening skills.
POS system expertise
Schedule management
Inventory management
Phone etiquette and customer handling
Strong analytical and problem-solving skills
Navigate multiple computer systems.
Equipment maintenance
Experience
JULY 2020 – CURRENTLY
Supervisor / Subway, 15321 Castle Downs Rd. Edmonton, AB
Complete administrative tasks such as answering phones and taking orders, ensuring food supplies are adequately stocked.
Implement sales strategies, like special offers and promotions.
Maintain the inventory, check the stock and reorder the stock.
Communicate well and use strong interpersonal skills to establish positive relationships with guests and employees.
Perform opening and closing procedures.
Response to the customer complaints and reviews and offer best solutions for negative customer responses.
AUGUST 2021-DECEMBER 2022
CASUAL Community Disability Support Worker, WJS Canada, Edmonton
Assisted clients with developmental disabilities in a private residential and group home setting achieve their goals, become more independent and involved in their community.
Build a supportive, professional relationship with the clients.
Adhere to agency Code of Ethics and Agreement of Confidentiality.
Ensured home maintenance e.g. cleaning, laundry, cooking, etc. is completed.
Established and maintained appropriate data collection and reporting procedures in line with the policies and procedures of the Agency.
DECEMBER 2021-31 MARCH 2023
Cashier and Burger Artist/ A&W, 5135 167 Ave NW, Edmonton
Perform all the cashier duties like customer handling, taking online and drive-thru orders and answering phone calls.
Help the kitchen staff with the orders preparation.
Stock up the front drive-thru area.
Perform all the temperature and sanitation checkups as required and fill the checklist document.
Education
ADMINISTRATION PROFESSIONAL
NORQUEST COLLEGE
EDMONTON, AB DEC 2021
PROJECT MANAGEMENT AND PROFESSIONAL COMMUNICATION - TECHNICAL AND BUSINESS
MACEWAN UNIVERSITY
EDMONTON, AB DEC 2020
MASTERS IN MATHEMATICS - MATH AND COMPUTERS
PUNJABI UNIVERSITY PATIALA
INDIA MAY 2019
Availability
FULLTIME
CLASS 5 DRIVING LICENCE