Contact

Education

Neeraj Choudhary

Sr. Project/Product/Program/Delivery Professional

With a Masters Degree in Advanced IT, I have over 17+ years of experience in managing Projects/Products/Innovations in different domains and setups successfully. I have played a key role in managing the complete Software Development Lifecycle Process as well as maintaining a comprehensive portfolio of IT projects with clear timelines, scopes, budgets, and resources constraints. I have been actively implementing IT International’s best practice in PMO tools, standards and methodologies. Been working on a blend of local and global IT projects to meet the unique needs of international teams and companies. Responsible for P&L and Account Growth EXPERIENCE

Managing the fulfilment (Enterprise Order Management) team at IDC. Leading multiple SCRUM teams in MSA, QA, TIBCO, Automation and Production Support. Work closely with business and team on OKR creation and execution. Developing strategies and business cases for products & service enhancements. Manage Define & Enhance Delivery efficiency metrics. Responsible for end to end project planning, execution, reporting and escalation/risk management.

Delivering and managing all the initiatives that are aligned with the fulfilment team along with managing the complete Holiday Peak Support.

Achievements : Helped in successful onboarding of production support team at IDC. Successful handling of 2020 & 2021 peak support. Refined processes that helped to exceed development OKR Metrics and team velocity, Team Leadership, Coaching and Motivation resulting in better employee retention and performance. Heading the Global Delivery for all Retail account for Visionet. Responsible for P&L and Existing Account Growth.

Working with the Pre-sales and solution delivery teams on proposals for new business. Maturing the Delivery and Governance metrics by continuous improvement in Delivery, communication and management processes.

Working with the Global Leadership teams to achieve company Mission and Vision. Have setup the PMO office at Hopscotch, drove Agile Implementation at company level across offices using custom agile practices.

Coordinated with other departments/vendors to support Program Enablement and Growth.

Delivered products with demonstrable business impact. Prioritised initiatives & created/managed the entire Product Roadmap by establishing key roadmap themes. Measured adoption, usage data, and business impact of launches. Monitored and optimised release cycle processes. Executed all Agile SCRUM ceremonies like SPRINT Planning, SPRINT Creation, Execution, Reporting, SPRINT Demos & Retrospectives.

Achievements : Setting up of PMO, Agile Implementation and adoption, OKR creation and execution. Setting up of project plan, execution, development and reporting structures and metrics. Helped Hopscotch turn EBITDA+ in less than 8 months. Jun 2020 - Jan 2023

Jan 2023 - Present

May 2019 - June 2020

Information Technology Delivery Manager

Director Digital Delivery

Senior Program Manager

Bed Bath & Beyond ( IDC ) · Full-time l Bengaluru

Visionet India (VSIL) · Full-time l Bengaluru

Hopscotch ( Retail and E-Commerce) · Full-time l Bengaluru Certified By Google

International Institute of Information

Technology

Google Certified Project Manager

MBA in Advanced IT

Hard Skills

Retail & E-Commerce

Education & Healthcare

Finance & Banking

Real Estate

Soft Skills

2022

April 2004 - June 2006

Google Project Management

Certification

Project Management Frameworks and

Methodologies (AGILE, SCRUM,

KANBAN, SCRUMBAN, WATERFALL)

Project Management Sofware (JIRA,

TRELLO, ASANA, CLICKUP etc.)

Software Development LIfecycle

(SDLC)

Responsible for Account Growth and

Working on Pre-Sales activities

Vendor & Stakeholder Management

IT Strategy & Change Management

Global Service Delivery Management

Product & Program Management

Outsourcing & Business Process

Management

Documentation, Reporting & Data

Analysis

Planning & Leadership

Problem-solving & Prioritisation

Scheduling & Coaching

Team Management & Motivation

Conflict Resolution & Escalation

Communication and Negotiation

Skills

Domain Expertise

+91-948*******

adx6jn@r.postjobfree.com

NeerajChoudhary#

Handled customer and store innovation initiatives for Kohl's Retail. End to End ownership of projects and SCRUM teams.

Enabled stores with Omni-channel experience.

Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.

SLA implementation and process improvement for better experience. Removed obstacle for the team by escalating an issue to leadership resulting in early delivery of a production issues. The customer provided positive feedback.

Achievements : Successfully guided teams from Waterfall to Agile, handled peak for 2018 with more than 1 million transactions a day. Improved team velocity by 30%.

Mar 2018 - May 2019

Information Technology Project Manager

Kloud9 · Full-time l Bengaluru, Karnataka

Owned the complete Product Roadmap and Strategy, did market analysis for Edtech client to launch new and improved product in new geographies.

Collaborated with members of the Product, Business and Engineering Teams to develop and maintain Product Backlogs. Conducted user interviews to help identify and understand the different processes for each user while simultaneously identifying their pain points.

Developed and followed the agile project management practices (Agile Ceremonies). Facilitated build requirements log (product backlog) with cost estimates and priority.

Worked with Senior Management, Business & Release Management to understand the vision of the product, prioritise, and develop software release planning

Achievements : Helped the EDTech client to launch into new and emerging markets, Delivered Superior Authoring tool and enabled the client on Ecommerce where they can also sell their content. Jul 2017 - Mar 2018

Senior Agile Project Manager

EntLogics Technologies Pvt. Ltd. · Full-time l Bengaluru, Karnataka Managing end to end projects and multiple SCRUM teams on various domains and technologies. Helped in Pre-sales and Post-Delivery support. Responsible for client account management and cross-sales. Handled T&M and fixed bid projects. Oversaw software developers’ progress on applications and applied principles of agile methodologies to keep the project on track.

Created PODs which are self-sufficient teams delivering values and innovations. Complete ownership of SDLC, delivering projects as per Schedule and Budget. Achievements : Improved client satisfaction metrics resulting in repeated business from clients and cross sales, worked on team motivation and maturity resulting in higher performance and better delivery of project values. Agile Implementation and Adoption. Started my career with managing projects in waterfall and transitioned to Agile ( DSDM & SCRUM). Worked on Premium Projects like Finance and Banking, Blasting, Sports, Job Boards, Retail and E-Commerce, Rating and Reviews. Responsible for complete SDLC and Post Delivery Support. Delivering Projects as per Budget, Schedule and Quality Standards. Achievements : Helped the clients visualise their projects by wire framing techniques. Enhanced client satisfaction and retention. Jul 2010 - Jul 2017

Feb 2006 - Jun 2010

Senior Agile Project Manager

Project Manager

Dine-Media Interactive· Full-time l Bengaluru, Karnataka Surgeworks · Full-time l Navi Mumbai, Maharashtra

ENTREPRENEURSHIP

Founded ezyprops as a complete property management platform. The platform helped new builder launch their property to target user group through the use of SMS and email marketing modules. Ezyprops had a complete backend Site management tool. Achievements : Scaled the product with 13 high paying clients and 20 member dedicated design, development and marketing team Study gossip is a unique first-ever social collaborative EDTech platform making learning and sharing fun. Reaching out to those who really want to learn and share. It facilitates communication across all levels in educational institutions. Learning and Sharing using our platform is a quick and efficient way. You can have all your questions answered by friends and teachers, It also had a dedicated school management system. Founded pepoffer.com as a marketplace and e-commerce platform catering to the needs of Indian customers who wants variety, quality and competitive pricing. Onboarded more than 200 resellers serving more than 50,000 customers from tier 2 and 3 cities. Achievements : Scaled the team to 84 member strong and breakeven in less than 6 months. Founded chti as a complete end-to-end logistic management system with a unique feature of driver tracking using a mobile phone so that the exact location and estimated delivery time can be determined. It also had a complete booking and payment system with custom alerts on delivery. Achievements : Scaled the product with 3 paying customers executing around 20,000 parcels daily and a dedicated marketing and support team. Founded Ezyprops.com (Real Estate Management Tool) Founded Studygossip.com (Social Collaboration Platform) Founded Pepoffer.com (E-Commerce marketplace)

Founded Chti.in (Logistics Management Tool)

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