Customer Service Automotive Technician

Nicholas M Williams

404-***-**** (Cell)

**** ********** *****

Stone Mountain, GA 30088

***********@*****.***

Summary

Extensive professional experience with focus on customer service and customer satisfaction; Loyal, hard worker

Excellent multi-tasking skills; Team player with a positive attitude; Excellent communication and customer service skills

Experience

Gillson Trucking Inc

Stockton, CA

OTR Truck Driver 5/2021 to 8/2022

REEL Security Corp. of Georgia, Atlanta, GA

5/2019 to 4/2021

Private Security Guard

Prevented theft. Guarded designated areas. Patrolled areas for suspicious activity. Investigated disturbances. Locked up at close. Escorted individuals for safety reasons. Prevented passage of prohibited articles or persons into restricted areas. Removed violators from premises. Cooperated with law enforcement. Verified employee credentials. Monitored entrances and exits. Reported damage, theft, vandalism, presence of unauthorized persons, suspicious activity. Knowledge sets include: security officer.

Mateo Auto, Conyers, GA

1/2015 to 1/2016

Owner/Manager

Self, Nick Williams Automotive Mechanic • Perform a variety of automotive services-tune ups; repairs, oil changes, tire rotation, brake repair • Developed excellent bond with customers by maintaining integrity and professionalism • Perform alignments (Certified Master Alignment Technician) Knowledge sets include: automotive technician.

Precision Tune Auto Care, Tucker, GA

1/2014 to 1/2015

Auto Technician

Knowledge sets include: automotive technician

Dekalb Tire, Atlanta, GA

1/2012 to 1/2014

Auto Technician

Knowledge sets include: automotive repair.

Goodyear, Roswell, GA

1/2009 to 1/2012

Automotive Service Technician

Knowledge sets include: automotive technician.

Wood & Fullerton Stores, LLC, ROSWELL, GA

1/2009 to 1/2012

General Service Technician

Perform automotive brake diagnostics and repair • Perform alignments (Certified Master Alignment Technician) • Applied exceptional customer service skills Knowledge sets include: automotive repair.

Avondale Tire Service, Decatur, GA

1/2008 to 1/2009

Auto Technician

Ken Wheeler; phone 404-***-**** Knowledge sets include: automotive repair.

Kauffman Tires, Lawrenceville, GA

1/2006 to 1/2008

Auto Technician

Basic car maintenance; Tire installation • Inspect fluid levels of steering gear; power steering reservoir, transmission, differential and rear axle housings • Practiced general customer service skills Knowledge sets include: automotive technician.

GE Industrial Systems, Duluth, GA

1/2004 to 1/2006

Manager, Distribution Warehouse

Russ Gullagmo; phone ***-**-**** Knowledge sets include: warehouse supervisor.

Instrument Repair Service, Norcross, GA

1/2001 to 1/2004

Manager, Distribution Warehouse

Manage daily activities of the warehouse • Shipping and receiving instruments for calibration; maintain accurate data of shipped and received orders; generate reports • Extended extensive customer service/interpersonal skills Knowledge sets include: warehouse manager.

Finish Line Oil & Lube, Stone Mountain, GA

1/1998 to 1/2001

Automotive Technician

Inspects fluid levels of steering gear, power steering reservoir, transmission, differential, rear axle housings and shackles • Drain oil from crankcase and refill with required amount of oil; Replace oil and air filters; Advised customers on work performed and future repair requirements; Maintained logs of work performed, did oil changes.

Skills

Basic, Communication Skills, Languages, Law Enforcement, Oil Painting, Safety, Transmission, Writing

Education

1996 SAN MATEO HIGH SCHOOL, SAN MATEO, CA

GED General Education Degree ( High School non-graduation degree): AUTO MECHANICS

References

References upon request

Contact this candidate