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Customer Service Representative

Location:
Buford, GA
Posted:
July 08, 2023

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Resume:

Majlinda Demiri white

Buford, GA *****

adx6gt@r.postjobfree.com

+1-404-***-****

Motivated team player, natural people-person looking to obtain a challenging position in part-time or full-time employment as an Customer Service representative in a fast-paced environment. Authorized to work in the US for any employer

Work Experience

Interpreter/Translator

LanguageLine Solutions - Buford, GA

March 2023 to Present

1. Facilitate communication for people with limited English proficiency. Translate languages at meetings such as student/family - administration meetings, hearings, orientations. Informs supervisor immediately when interpreting sensitive and/or reportable issues • Interpret both legal terminology and colloquial language.

2. Medical condition

3. Insurance

4. 911 calls

Host/Event Coordinator

Antoneta’s Italian Restaurant & Pizza - Dacula, GA January 2021 to December 2022

Greeted and sat guests

Decorated Specials Board and let guest know about Featured Items

Rolled silverware and disinfected menus

Maintained cleanliness of Foyer and Front Entry of Restaurant

Displayed excellent Customer Service

Answered phones and Organized large party wait list Stay at Home Mother

Buford, GA

January 2010 to December 2016

Hostess/Lead Bartender

Film City Bar, KFOR HEADQUARTERS - Camp Film City, Pristina Kosovo January 2009 to October 2009

Mixed ingredients to prepare cocktails and other drinks.

Displayed excellent customer service and cash handling skills.

Served food to customers seated at the bar.

Maintained a multinational customer base with US and Foreign military and civilian personnel.

Ordered supplies from outside vendors and maintained an inventory of supplies.

Additional duties; served as interpreter for German and Albanians as needed Travel Coordinator

KBR - Camp Kandahar Afghanistan

November 2007 to March 2008

Schedule flight plan and travel arrangements for personnel on military camp.

Use computer software, such as Global Air Transportation Execution System

(GATES).

Track in/out passengers in between travel date periods and work request orders.

Coordinate with military personnel in administrative areas and documents required for personnel travel.

Maintained daily weekly and monthly log of flight arrangements for personnel. Server

Food Service - Camp, AR

November 2006 to November 2007

Duties as food and beverage server to all personnel in military dining facilities.

Maintained an efficient, safe and sanitary work environment.

Assisted in ensuring all food storage facilities were within correct temperature ranges and validated rotation of contents on daily basis

Maintained accountability and headcount of all personnel entering the dining facility daily. Assistant Chef/Banquet Coordinator

January 2003 to May 2006

Assist in preparing full course menu items to include all baked foods.

Provide excellent customer service.

Assisted in arranging banquets for community projects and large parties.

Scheduled dates and ensured staffing was available for banquet events.

Tracked seating for reservations and walk in customers Skills

• Fluent in multiple languages written and spoken: Albanian, English and German Computer skills

• Word

• Excel

• PowerPoint; typing 40 wpm

• Customer service

• Restaurant experience

• Communication skills

• Serving

• Interpretation (2 years)

• Translation

• Bartending

Languages

• german albanian englisch - Fluent



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