Data Entry Team Member

K JoHNSON SMITH

*** **** ***** ******, *********, OH, 44110, US + 216-***-**** + adx6er@r.postjobfree.com

Professional Summary

‘Team member with a track record of dependability and high quality work

Alert Team Lead with a thorough understanding of how to streamline procedures in order to boost production rates, maintain equipment, and advance

employees,

Dedicated to improving employee performance, achieving team goals, and completing projects consistently and on time.

Overall morale and productivity are boosted by experience in policy development and staff management procedures.

‘Supervisor who is skilled at motivating, coaching, and developing high-performing employees.

(Committed to proactive reorganization for maximum efficiency and safety.

Develop strategies, provide training, establish goals, and solicit feedback from the team,

Skills

© Client service © Data entry

‘© Performance improvement ‘© Operations monitoring

‘+ Safety processes and procedures ‘© Staff education and training

‘© Complaint resolution

Education

Criminal Justice - Bachelor of criminal justice - 2005

Tiffin University - Tiffin, OH

Law Enforcement - Associate of Applied Science - 1999

Cuyahoga community college - Cleveland, OH

Work History

‘Team Leader - February, 2012 to Present

‘Murtis Taylor Human Services System Youth Center - Cleveland, OH

Respond to emails, voicemails, and written correspondence in a timely manner. Good communication and writing skills.

COversaw a team of 12 case managers and coordinated all treatment and placement activities, including review of cases and assist supervisor in day to

day operations of unit,

Kept an eye on the new staff in order to assess their progress, make adjustments, and maintain the desired tension and speeds.

Developed strong consumer relationships by maintaining a positive attitude and providing prompt service.

Demonstrated understanding of the company's mission and goals, and I mentored employees in achieving goals that were consistent with the

company’s core values.

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