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Sales Representative Customer Service

Location:
Hickory, NC
Posted:
July 10, 2023

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Resume:

704-***-****

adx68s@r.postjobfree.com

C O N T A C T P R O F I L E

S K I L L S

E D U C A T I O N

W O R K E X P E R I E N C E

Computer skills

Leadership

Transferable

Associate in Culinary Arts

Art Institute - Charlotte, NC

2015 to 2018

AA in Arts

Mitchell Community College - Statesville,

NC

2012 to 2014

Answering customer questions to learn about their situation Diagnosing and providing clear advice on what the user can do to solve their problem

Logging information about the correspondence into the company’s system to keep a record of actions

Help user to install software

Route and refer user to specific department, based on issue Respond quickly to multiple users at the same time. Organized and quick learner with 10 + years of customer service handling scheduling and technical support. Multi-skilled with experience in logging incoming and outgoing messages and managing 15 + crew members. Received multiple awards for high performance. Recognized for high sales and attendance goals. Highly independent and capable of working remotely. T A K I A B L A C K

Associate in Forensic Science

CVCC - Hickory

2021 to 2022

April 2020 to June 2023

Technical Support

Kelly Services

AT&T vendor sales rep - be able to quickly assess the customers’ need and help them with their requests.

Multitask and quickly solve problems

Logging information about the correspondence into the company’s system to keep a record of actions.

Help user to review bills

Position sales addition to every call

Sales Representative

Concentrix May 2019 to February 2020

704-***-****

adx68s@r.postjobfree.com

C O N T A C T

E X P E R T I S E

R E F E R E N C E S

Problem Solving

Communication

Organization

Time Management

Tanisha Williams

910-***-****

adx68s@r.postjobfree.com

Prepare cooking ingredients by washing and chopping vegetables Cutting meat

Undertake basic cooking duties such as reducing sauces, parboiling food. Prepare simple dishes such as salads, entrees.

Maintain a clean and orderly kitchen by washing dishes, sanitizing surfaces, taking out trash.

Setting up and sanitizing workstations.

Following prep lists created by Team lead.

Appointment Setter

Energy Conservation Solutions

Completing all tasks, in order, on the prep list from the Head Chef or other kitchen manager

Labeling and stocking all ingredients on easily accessible shelves Washing, chopping and sorting ingredients like fruits, vegetables and meats Measuring quantities of seasonings and other cooking ingredients Parboiling food, reducing sauces and starting first steps in various dishes Cleaning dishes, washing cooking utensils and cookware, taking out the trash and sanitizing kitchen

Keeping track of ingredient inventory and collaborating with other kitchen and management staff to order resupply

Nov 2016 to July 2018

T A K I A B L A C K

Outback Steakhouse Nov 2017 to July 2018

Kitchen Prep

Accepting calls from prospective clients as they arise Calling prospective clients using a list of phone numbers provided Familiarizing myself with essential details of our products and services Running soft credit inquiries, while getting customer approvals after running script provided

Scheduling a consultation between the prospective client and a Sales Representative.

Keeping a detailed log of calls, including those which were not answered. Attempting to contact prospective clients who you have been unable to contact. Answer questions and concerns about the product and service Epic Chophouse

July 2018 to March 2019

Kitchen Prep



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