Pharmacy Technician Customer Service
Resume:
Traci Whitten
Live Oak, FL *****
adx66u@r.postjobfree.com
Certified pharmacy technician having worked in fast-paced retail pharmacies and non-sterile compounding pharmacies. With verbal and written critical thinking skills, thoroughness in all follow- ups, problem-solving abilities with a strong focus, positive attitude, and willingness to learn and be trained for a new career path.
Work Experience
Eligibility Specialist
Florida Department of Children and Families - Lake City, FL August 2022 to June 2023
department of Children and family services
Determine the eligibility of applicants for public assistance programs including Self Employed Contractor
Food Assistance self-employed - Trusville, AL
August 2018 to August 2022
Remote sales for a pharmaceutical reverse distributor, as well as audit support geared towards independent pharmacies. Vendor / Pharmacy Liaison for GPO Pro, Fairhope, AL. Chief Pharmacy Technician
PHARMACY LINK INC - Birmingham, AL
April 2012 to August 2018
Responsibilities include all aspects of the Pharmacy, office management, non-sterile compounding of individual patient orders, inventory, negotiating and ordering supplies, chemicals, and medication, record keeping, sales force management, shipping logistics working closely with USPS and UPS to ensure safe and timely delivery. Maintain Prescription Drug Monitoring submissions and compliance with 48 states. Completing audit requests from Prescription Benefits Managers (PBMs), Troubleshoot issues with vendors, states’ board of pharmacy, and prescription drug monitoring errors.
Certified Pharmacy Technician
COOPER GREEN MERCY HOSPITAL - Birmingham, AL
November 2011 to April 2012
Working drop off and pick up windows, collecting payments, assisting patients in filing for indigent drug assistance programs, closing and reconciling all cash registers preparing deposits, preparing IV medications to be delivered to appropriate floors, restocking and troubleshooting all hospital Pyxis machines, filling and delivering
STAT medication orders, cleaning of IV clean room before and after shift per USP 797 guidelines.
Education
BA in Business Administration
Strayer University
General Ed
Huntingdon College - Birmingham, AL, US
Skills
• Record Keeping-
Office -Management
Customer Service-
Ability to -collaborate with team members.
Problem-solving skills-
• Pharmacy Technician Experience
• Inside Sales
• Compounding Medications
• Typing
• Hospital Experience
• Microsoft Outlook
• Outside Sales
• Recruiting
• Negotiation
• Cold Calling
• Data Entry
• HIPAA
• Medical Terminology
• Research
• Medical Records
Certifications and Licenses
Pharmacy Technician Certification
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