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Customer Service Data Entry

Location:
Sacramento, CA
Posted:
July 09, 2023

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Resume:

Professional Summary

My name is Christopher Frazier, I am 26 years old, and I am an extremely hard worker with past experience and several references that prove my commitment as an employee, as well as a lifetime learner. I am looking for a company that will allow me to grow with them and possibly use my future degree(s) to be a strength that influences a strong growth in the company. My peers would describe me as easy going and very friendly, which has contributed to my success in customer service and team building, as well as dependable and insightful.

Education:

Monterey Trail High School

●High School Diploma

Cosumnes River College

●Three years completed (AA and transfer in progress)

●Majors:

-Kinesiology

-Social Sciences

Work Experience:

●Counseling Assistant/Data Entry (Aug 2015-Jan 2016 @ Los Rios Community College District)

taking calls from clients and delivering messages while also using basic office equipment to help maintain, track,organize, and manage files, documents and appointment arrangements

Counseling skills : I have great communication and problem solving skills

●Parcel Handler (Mar 2016-Dec 2016 @ FedEx Smartpost)

using delicate machinery to scan, compile, seal, and load various packages

operating heavy machinery to aid in loading, unloading or placing items into or unto packages or trucks

Synchronizing company information between multiple designated regions and establishing connections and directing multiple parties over a singular network

●Gutter Installation/maintenance (Feb 2017-May 2017 @ Self)

●Cook/Shift Lead (Mar 2018-June 2020 @ El Pollo Loco)

cooking chicken and other grilled products to company standards and customer standards alike

organizing the shift and managing the facility’s daily and weekly reports and projected goals

responding to any customer complaints or negative experiences

receiving orders and controlling the presentation and packaging of outgoing products

●Shift Lead (June 2020- Dec 2020 @ Togos/Baskin Robin)

greeting customers and ringing up purchases in a friendly and efficient manner

using proper cleaning and sanitation techniques to maintain optimal store performance

●Driver/Crew Helper (Feb 2021-Jan 2022 @ Excel Painting and Striping)

painting lines and outlines on roadways, parking lots, and other facilities that require markings on pavement or asphalt

Laying out points of interest

Driving cross-state or state-to-state in company owned/sponsored cars.

Installing/removing polls, wheel stops and speed bumps

Managing multiple clients in a single shift

Working within high-risk areas or under high-risk conditions

●Cook/Shift Lead (Jan 2022-April 2023 @ Angry Chickz)

ensuring customer satisfaction using a deep understanding of a food and drink preparation

overseeing staff and operations to provide quality service

aiding opening and closing duties

conducting inventory and cash control

acting as a liaison for staff members and customers alike

References:

●Christina MacDonald 916-***-****

●Dr. Edward Bush 916-***-****

●Kalam Williams 916-***-****



Contact this candidate