General Manager Guest Service

Douglas Martin Wohl

*** ********** *****

Schertz, Tx 78154

Cell: 210-***-****

Home: 210-***-****

E=Mail: *********@*****.***

OBJECTIVE: To obtain a management position with the opportunity for professional growth founded upon performance, while using my abilities, developed through education and experience.

EXPERIENCE:

2017 to 2023 Smith Dairy Queens, Ltd.

Director of Operations

Responsible for communication and supporting the organization’s vision. Accountable for hiring and developing self- reliant District Mangers capable of achieving results through their team.

2009 to 2017 District Manager

Responsible for communicating the goals of the organization through my team to strive for continuous improvements in all facets of the business. Accountable for developing restaurant management teams capable of exceeding the goals of the organization.

2007 to 2009 St. Juste Management Corp., dba Burger King General Manager

Responsible for team development and operation of assigned restaurant to standards of the company. Improved sales, profits and standards in one unit and was moved to another unit and did the same.

1998 to 2007 Jack in the Box, Inc.

General Manager, New Restaurant Coordinator, Area Coach Responsible for communicating and supporting the organization’s vision and challenging my team to strive for continuous improvement in all facets of the business. Responsible for coordinating multiple new restaurants opening in the South-Central Region from initial phase of development to successful restaurant opening; ensuring operational readiness, meeting schedules and meeting budgets. Assisted with the opening in varies regions throughout the country as needed.

1993 to 1998 Heart of Texas Pizza, dba mamma ilardo’s Pizza, San Antonio, TX General Manager

Responsible for all areas of restaurant including cost management, marketing, scheduling, hiring and training of personnel. Direct ed off site catering projects; including participation in KLRN Annual Wine Tasting. Did Panasonic register setup for Delivery Program. Awarded with mamma ilardo’s Research and Development Award in 1996 and Communication Award in 1995. 1991 to 1993 Food Court Systems, San Marcos, TX

General Manager

Supervised five separate restaurants in an outlet mall food court. Opened three restaurants in a separated mall for the company as well. Responsible for P & L items, hiring, training, ordering and new product development. 1988 to 1991 The Berne Group, dba Jack in the Box, New Braunfels, TX General Manager, District Manager

Responsible for cost control, guest service and people development. Developed a restaurant opening guide for the Berne Group and supervised the opening of two new restaurants.

1986 to 1988 JBSA, dba Jack in the Box, San Antonio, TX District Manager

Responsible for the results of nine restaurants, including guest services, cost controls, sales growth and management development. 1968 to 1986 Foodmaker, Inc. dba Jack in the Box, San Antonio, TX Employee, Assistant Manager, Manager, Training Supervisor, District Manager Responsible for sales growth, guest service, people development and roll out of New Products and programs. Stretch assignments included Food Cost Program rollout and Scheduling rollout. San Antonio Market District Manager of the Year 1973.

EDUCATION: Southwest Texas State University

San Marcos, Texas

Flagler College

St. Augustine, Florida

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